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44

NB18/NB24 Gas Log Set

Monessen • NB18/24 Gas Log Set Installation/Owner's Manual • 81D0107 • Rev E • 04/18

TROUBLESHOOTING

OPERATION 

Install batteries and/or 

plug in the AC board 

Flip the master switch 

(rocker switch) to the  

ON position 

Press the ON button on 

the Command Center 

FAULT 

No beep in about 

8 seconds 

No beep 

or 

no sound from the 

valve indicating pilot 

solenoid open 

No sparking on  

the pilot 

Pilot doesn’t light

Main burner doesn’t 

light

DIAGNOSIS 

Make sure 

Command 

Center and 

the control 

board are 

connected by 

a 2 feet or 15 

feet cable 

Check pilot 

connections 

Check gas supply

Go through 

 

 

Battery polarity wrong?

Battery voltage low?

Using

battery?

Check valve

connections

Check power

supply (go

through       )

A

D

Check 

grounding 

Go through 

Go through C

The sensor on the pilot 

is not in the flame 

(pilot flame too small)?

ACTION 

Re-install batteries

Change batteries

Replace the Control 

Board or 

Command Center

Sparking is happening 

elsewhere (under the 

pilot), re-install/replace 

the pilot 

Sparking is not in the 

path of gas flow, adjust 

sparker position or 

replace the pilot

Adjust sensor position 

or replace the pilot

After the beep 

D

E

LG1042

troubleshoot sc

SIGNATURE COMMAND SYSTEM

Содержание BC18-R

Страница 1: ...plate This appliance is not convertible for use with other gases If the information in this manual is not followed exactly a fire or explosion may result causing property damage personal injury or los...

Страница 2: ...ctions 28 Check Gas Pressure 29 Electrical Installation Signature Command System 29 Electrical Wiring 29 Command Center Wall Installation 29 Wall Switch Installation 29 Wiring Diagram Signature Comman...

Страница 3: ...Check your state or local codes For vented operation see Vented Instructions in this manual 11 Do not install the heaters in a bathroom or bedroom 12 Correct installation of the logs proper location o...

Страница 4: ...supply piping system by closing its equipment shutoff valve during any pressure testing of the gas supply piping system at test pressures equal to or less than 1 2 psig 3 5 kPa 24 Do not use this roo...

Страница 5: ...PRODUCT FEATURES Gloves are recommended when handling ceramic fiber logs to prevent skin irritation from loose fibers Logs are fragile handle with care CAUTION GAS PRESSURES Natural Propane LP Inlet...

Страница 6: ...urer NOTE Non combustible material such as refractory brick may be used to line the floor of the fireplace in order to raise the height of the gas log set in relation to a restrictive barrier If the u...

Страница 7: ...ist Heat resistant Material Measure This Distance Heater in Fireplace Firebox FP2254 Figure 4 Measure Heat Resistant Material Table A Heat Resistant Material Requirements with No Mantel or Combustible...

Страница 8: ...h Wooden Mantel Shelf or other Combustible Projection NB18 NB24 12 or more Hood not required Observe profiles side elevations shown in Figure 6 Hood not required Observe profile side elevations shown...

Страница 9: ...with hood 10 8 6 2 8 14 18 22 26 12 Heat Resistant Material Heater in Fireplace or Firebox Hood Figure 9 Minimum Mantel Clearance with Hood NB24 Example of Unsafe Installation Figure 8 Minimum Mantel...

Страница 10: ...y be installed nearer to the floor if a minimum of 14 of noncombustible material such as slate or marble is installed between the base of the fireplace and the combustible flooring Figure 11 Figure 10...

Страница 11: ...ir vents or ash clean out doors located on floor or wall of fireplace If not drafting may cause pilot outage or sooting Use a heat re sistant sealant Install and operate the appliance as directed in t...

Страница 12: ...264 Figure 13 Securing Heater to Floor of Fireplace Firebox The fireplace and gas logs function as a system If the fireplace is spilling into the room check with a match or a smoke stick reposition th...

Страница 13: ...NOT USE AN OPEN FLAME Check the gas pressure with the appliance burning and the control set to HIGH MILLIVOLT VALVE CONTROL Figure 15 The valve regulator controls the burner pressure which should be c...

Страница 14: ...her end connect one wire to TP TH and one wire to TH or connect the wall switch thermostat to the two male 0 25 terminals on the left side of the unit The color of the wires does not matter Figure 16...

Страница 15: ...em Check A Reading Thermostat contacts CLOSED Control Knob ON Main burner should turn ON a If the reading is more than 175 millivolts and the automatic valve still does not come on replace the control...

Страница 16: ...he back of the left side of grate into the keyhole slot on the left front of unit Figure 18 FP2270 install grate A Cast Iron Grate I Slot Key Hole Slot Figure 18 Install Cast Iron Grate FP2271 Grate i...

Страница 17: ...log Figure 22 ROCK WOOL PLACEMENT Before installing logs place rockwool in dime size pieces evenly over small burner ports starting in the rear of the burner going towards the front Avoid placing roc...

Страница 18: ...e 26 Figure 26 Place Right Top Log 8 LG636 NB 18 24 log 8 Left Top Log 7 Right Top Log 8 CAUTION DO NOT sprinkle volcanic rock on the logs around the pilot or on or near burners This may cause sooting...

Страница 19: ...er Figure 20 LG620 place log 1 Ember Chunk Log 1 Figure 23 LG623 place log 4 Left Rear Log 4 Figure 22 LG622 place log 3 Right Rear Log 3 3 Place right rear log 3 on pin located on rear support bracke...

Страница 20: ...ar log 4 and left front log 5 using locating grooves on bottom of 6 and locating blocks on logs 4 and 5 Figure 25 7 Place right top log 7 on right rear log 3 and right front log 2 using locators on th...

Страница 21: ...ttom of log onto locating block on log 1 Right side of log will rest on log 6 Figure 31 8 Place mid left log 8 on mid rear log 7 and front bottom log 5 by placing notches on bottom of log onto locatin...

Страница 22: ...assembly and push towards rear as far as possible Figure 37 LG1171 KW24 log 3 Log 3 Figure 38 3 Place bottom rear left log 3 on pin on left rear of grate assembly and push towards rear as far as possi...

Страница 23: ...5 Place center left log 5 on top of log 4 on left side with small end of log 5 under log 3 and on left grate bar Figure 40 6 Place center top log 6 on two 2 pins on top of log 2 The front end of log...

Страница 24: ...Figure 45 1 2 3 CAUTION Hot while in operation Do not touch Keep children clothing furniture gasoline and other liquids having flammable vapors away 4 Place the right log 4 on the bar located on the...

Страница 25: ...eplace Do not place a blower inside the burn area of the firebox Ceiling fans may create drafts that alter flame patterns Sooting and improper burning will result During manufacturing fabricating and...

Страница 26: ...ach your gas supplier call the fire department C Use only your hand to push in or turn the gas control knob Never use tools If the knob will not push in or turn by hand don t try to repair it Call a q...

Страница 27: ...in the control knob for 30 seconds or longer to allow air to bleed out of the gas piping 7 With the control knob pushed in push in and release the piezo ignitor button to light the pilot 8 Continue p...

Страница 28: ...ot for example logs screens etc 2 Follow appropriate lighting instructions found previously Instead of pushing and releasing the piezo button light a match and hold the flame to the end of the pilot a...

Страница 29: ...e SCSWEK 15ft wall mount extension kit COMMAND CENTER WALL INSTALLATION The command center may be mounted on the wall with the use of the SCSWEK Kit 15ft cable junction box wall cover Mount the juncti...

Страница 30: ...enter OFF LO LED ON HI Master Switch Command Center Optional Wall Switch Plug in Connector Stepper Motor to Control Board DC Power Green Ground Plug in Connector Control Board to Solenoid Gas In Gas O...

Страница 31: ...your gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department C Use only your finger to push in the master switch Nev...

Страница 32: ...safety information on Page 35 If you do not smell gas go to next step 4 Press the master switch to the ON position Within eight 8 seconds it will beep once This indicates the system is ready 5 Press O...

Страница 33: ...r 2 Install the batteries as indicated on Command Center 3 Close battery door by snapping in place 4 When the four 4 batteries are installed the system is ready to operate 5 The batteries should be re...

Страница 34: ...begin Use paper clip to depress button One beep for RF receiver ON or two beeps for RF receiver OFF will be given as confirmation Refer to Figure 49 for location 2 After the RF receiver is on holding...

Страница 35: ...re Memory Off the system will remember all last settings before turning off The next time the fireplace is turned on all settings will resume To reset change to the desired settings and shut off by us...

Страница 36: ...R and THERMO buttons The adjustment arrows include ON up and OFF down Their default function is to turn on off the flame When a button from the menu is pressed the ON up and OFF down buttons will temp...

Страница 37: ...ion for the transmitter 3 After the above op eration two beeps will be given and the green LED on the Command Center will flash for 10 seconds 4 During the 10 sec onds press the OFF button on the tran...

Страница 38: ...nds Or b Use the OFF down buttons to decrease the Set Time to zero Or c Slide down on the arrow buttons to exit TIMER mode and shut off the fireplace FP2662 manual mode Figure 59 FP2663 timer mode Fig...

Страница 39: ...cate that the setting has changed to B 2 When the current setting is B pressing TIMER button and THERMO button at the same time for 3 seconds will switch to A Mode The touch area icons will disap pear...

Страница 40: ...ase Figure 64 TROUBLESHOOTING Symptom Causes Action Battery icon on LCD on transmitter Low Battery Replace batteries Change batter ies every 6 months LCD display is blank Low Battery Check battery ins...

Страница 41: ...hould be dusted and wiped with a wet soapy cloth Remove logs handling carefully by holding gently at each end Gloves are recommended to prevent skin irritation from ceramic fibers If skin becomes irri...

Страница 42: ...after six hours of continuous use Appliance shuts off during use Not enough fresh air is available for ODS pilot to operate Open window and or door for ventilation Low line pressure Contact local gas...

Страница 43: ...ifice diameter is too small Burner orifice diameter is too small Inlet gas pressure is too low Inlet gas pressure is too low Burner backfires during combustion Manifold pressure is too low Contact loc...

Страница 44: ...board are connected by a 2 feet or 15 feet cable Check pilot connections Check gas supply Go through Battery polarity wrong Battery voltage low Using battery Check valve connections Check power suppl...

Страница 45: ...K0632 3 Burner 1 81D2004 81D2010 81D0515 81D0504 4 Control Valve 1 14D0467 14D0468 14D0467 14D0468 5 ODS Pilot Assembly 1 14D0473 14D0477 14D0473 14D0477 6 On Off Switch 1 32D0232 32D0232 32D0232 32D0...

Страница 46: ...69 14D0469 14D0469 6 Sparker Wire 1 00K0632 00K0632 00K0632 00K0632 00K0632 00K0632 00K0632 00K0632 7 Thermocouple Module 1 20303179 20303179 20303179 20303179 20303179 20303179 20303179 20303179 8 Co...

Страница 47: ...81D0084 81D0068 81D0092 81D0076 81D0100 4 Left Rear Log 1 81D0061 81D0085 81D0069 81D0093 81D0077 81D0101 5 Left Front Log 1 81D0062 81D0086 81D0070 81D0094 81D0078 81D0102 6 Middle Left Log 1 81D0063...

Страница 48: ...1D0020 81D0044 81D0028 81D0052 4 Left Rear Log 1 81D0013 81D0037 81D0021 81D0045 81D0029 81D0053 5 Left Front Log 1 81D0014 81D0038 81D0022 81D0046 81D0030 81D0054 6 Left Top Log 1 81D0015 81D0039 81D...

Страница 49: ...73 20303573 7 Mid Rear Log 7 1 20303563 20303574 20303574 8 Mid Left Log 8 1 20303564 20303575 20303945 9 Center Log 9 1 20303565 20303576 20303576 10 Top Front Right Log 10 1 20303566 20303577 203039...

Страница 50: ...05814 20305910 3 Bottom rear left log 3 1 20305904 20305815 20305911 4 Bottom front left log 4 1 20305905 20305816 20305912 5 Center left log 5 1 20305906 20305817 20305913 6 Center top log 6 1 203059...

Страница 51: ...result in property damage or personal injury Ref Description Qty BC18 R BC24 R BC30 R RW18 R RW24 R RW30 R 1 Rear log 1 1 20308895 20308748 20308917 20308931 20308754 20308901 2 Front left log 2 1 203...

Страница 52: ...ave a period of thirty 30 days to comply with the above requirements provided however that during said thirty 30 day period a battery operated carbon monoxide detector with an alarm shall be installed...

Страница 53: ......

Страница 54: ...ime Warranty will also be void if the appliance is not operated and maintained according to the operating instructions supplied with the appliance and does not extend to 1 firebox burner assem bly dam...

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