Moneris smartselect, Руководство по эксплуатации

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Introduction
2 SmartSELECT Merchant Operating Manual v 2.0
Appendices G, H, and I:
provide information and instructions on using gift
card and loyalty card programs on the SmartSELECT. The ValueLink , Ernex ,
and AIR MILES programs are available.
Appendix J: Error Messages & Troubleshooting
lists the error message
you may encounter on the SmartSELECT and suggests possible solutions to those
error conditions.
Appendix K: Transelect Code Equivalents:
This appendix lists the Finan-
cial, Administrative and Configuration transactions available on the Transelect
system with their Admin Codes and the SmartSELECT menu containing that
function.
1.2: Merchant and Terminal Information
Merchant Name:
Merchant Location:
Moneris Merchant ID Number:
Initialization Telephone Number:
Configuration Code:
1.3: Contacting Moneris Solutions
Call the Moneris Merchant Service Centre at:
1-866-319-7450 toll-free
for information and assistance with:
• Balancing your account
• Problems with your equipment
• Processing financial transactions
• Processing non-financial transactions
• Security features - merchant responsibility or liability concerns
• Settlement processing
• Terminal set-up
• Ordering terminal supplies
Available 24 hours a day, 7 days a week.
Contact Moneris Authorization at:
1-866-802-2637 toll-free
for assistance with:
• Voice authorizations
• Code 10 situations