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TROUBLESHOOTING
LED Color
LED Color
Solid
Red
Solid
Red
Camera is booting
Sensor is booting
Disconnected from WiFi
Low Battery
Camera is in pairing mode
Sensor is in pairing mode
Live stream/recording in
progress
Sensor is paired
Blinking
Red
Double Blinking
Red
Blinking
Red
and
Blue
Blinking
Red
and
Blue
Solid
Blue
Solid
Blue
Description
Description
TROUBLESHOOTING (Continued)
Common Issues
If your camera is having app, streaming, or connection issues, try these steps to
correct the issue.
Force close the app
If you’re experience issues with the app, many times it can be resolved by restarting
the app. Completely close the app on your mobile device then open the app again.
Power cycle the camera
Unplug the camera, wait 10 seconds, then plug it back in.
Reset the camera
1. To reset the camera, press and hold the reset using the reset pin included on the
top of the camera for 10 seconds. During the reset sequence, the LED indicator
light on the front of the camera will first display solid red, then blinking blue.
2. Once the LED indicator light is blinking red and blue, you will need to pair the
camera again.