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www.mogas.com
27
Return Merchandise Authorizations (RMA)
Service Contact
MOGAS Service may be reached
24 hours per day / 7 days per week.
Telephone:
+1 281.449.0291
Email:
All valve or valve parts that are
returned
require a
Return Merchandise Authorization (RMA).
Please have the following information available prior
to submitting an RMA request:
• Serial number
• End user
• Total estimated hours in service
• Application specifics (where the valve is used)
• Media (what goes through the valve)
• Total estimated cycles (from last installation)
• Operating temperature (max. F)
• Operating pressure (max. PSI)
• Actuator specifics
Note:
Valve information is provided on a nameplate wire-fastened
to body for easy access.
Contact the MOGAS Service department to obtain
authorization and to receive shipping instructions.
The RMA request may also be submitted online
by accessing the
Service
page of our website
(
www.mogas.com
).