PURETOUCH
®
AQUASUITE
™
FILTERING SYSTEM WARRANTY
Definitions:
“Faucet” –
That part of the Pure Touch AquaSuite Filter System that includes all parts installed above the sink.
(numbers 2, 5-7, 9-11; See “Parts Description” on page 4).
“Filtering Unit” –
All undersink parts including Filter bracket, Electronics, Hoses, etc. (numbers 3-4, 8, 12; See
“Parts Description” on page 4).
“Filter” –
That part of the PureTouch AquaSuite Filtering System that is to be replaced once 750 gallons of water
have run through the system (number 13; See “Parts Description” on page 4).
Moen products have been manufactured under the highest standards of quality and workmanship. Moen
warrants to the original consumer purchaser that for as long as the original consumer purchaser occupies the
location of original product installation (the “Warranty Period”), that the Faucet (see definition for “Faucet”
above) will be leak and drip-free during normal use and all parts and finishes of the Faucet will be free from
defects in material and manufacturing workmanship (the “Consumer Faucet Warranty Period”). All parts and
finishes of the Filtering Unit (see definition for “Filtering Unit” above) will be free from defects in material and
manufacturing workmanship for a period of one (1) year from the original date of purchase (the “Consumer
Filtering Unit Warranty Period”). All other purchases (including purchases for industrial, commercial and
business use) are warranted for a period of five (5) years from the original date of purchase (the “Commercial
Warranty Period”) for the Faucet (“Commercial Faucet Warranty Period”) and six (6) months for the Filtering
Unit (“Commercial Filtering Unit Warranty Period”). The Filter (see definition for “Filter” above) is warranted
to all purchasers to be free from defects in material and manufacturing workmanship for a period of thirty (30)
days from the original date of purchase (“Filter Warranty Period”).
If the Faucet should develop a leak or drip during the applicable “Faucet Warranty Period,” Moen will FREE
OF CHARGE provide the parts necessary to put the faucet back in good working condition and will replace
FREE OF CHARGE any part or finish that proves defective in material and manufacturing workmanship under
normal installation, use and service. If the Filtering Unit should prove defective in material and manufacturing
workmanship under normal installation, use and service during the applicable “Filtering Unit Warranty
Period,” Moen will replace any part or finish FREE OF CHARGE. If the Filter should prove defective in material
and manufacturing workmanship under normal installation, use and service during the “Filter Warranty
Period,” Moen will replace the Filter FREE OF CHARGE. Replacement parts may be obtained by calling 1-800-
289-6636 (1-800-465-6130 in Canada), or by writing to the address shown on the back of this booklet. Proof of
purchase (original sales receipt) from the original consumer purchaser must accompany all warranty claims.
Defects or damage caused by the use of other than genuine Moen parts are not covered by this warranty. This
warranty is applicable only to faucets purchased after February 2001 and shall be effective from the date of
purchase as shown on the purchaser’s receipt.
This warranty is extensive in that it covers repair or replacement of defective parts and finishes for the periods
indicated. However, damage due to installation error, product abuse, product misuse or use of cleaners
containing abrasives, alcohol or other organic solvents, whether performed by a contractor, service company
or yourself, is excluded from this warranty. Moen will not be responsible for labor charges and/or damage
incurred in installation, repair or replacement, nor for any indirect, incidental or consequential damages,
losses, injury or costs of any nature relating to this product or its parts. Except as provided by law, this
warranty is in lieu of and excludes all other warranties, conditions and guarantees, whether expressed or
implied, statutory or otherwise, included without restriction those of merchantability or of fitness for use.
Some states, provinces and nations do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal
rights and you may also have other rights which vary by state, province or nation. Moen will advise you of the
procedure to follow in making warranty claims. Simply write to, or call Moen. Explain the defect and include
proof of purchase and your name, address, area code and telephone number.
INS412A
16
HELPLINE: 1-877-DRINK-H2O
(1-877-374-6542)
