14
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
Fireplace turns off
and will not turn back
on
A. Fireplace has overheated
and safety disc has snapped
or circuit breaker has tripped
A. Turn off major power switch
and waiting 5 minutes to turn it
back on or reset circuit breaker
Can operate fireplace
functions with touch
controls but not
remote control
A. Low Batteries
A. Replace batteries in remote
control with - 2 AA batteries
B. Not aiming control
correctly
B. Aim remote control to the
upper right of the viewing area
where sensor is located
C. Remote control defective C. Replace remote control
D. Remote Sensor is
defective
D. Replace remote sensor
inside fireplace
Flame is not visible
when unit is turned
on
A. Wiring is loose
A. Disconnect unit from power
source and inspect for loose
connections
B. Motherboard is defective
B. Replace motherboard
Fireplace lights up
but there is no flame
image
A. Wiring for motor is loose
A. Disconnect unit from power
source and inspect for loose
connections from motor
B. Motor is defective
B. Replace motor
Fireplace is
squeaking when
flame image is on
A. Fireplace spindle/ rod is
contacting to metal
A. Apply lithium grease or any
standard grease to contacts
with rod and metal
B. Motor is defective
B. Replace motor
A. Wiring is loose
A. Disconnect unit from power
source and inspect for loose
connections
Heater does not
provide heat when on
B. Thermal snap disc has
been tripped
B. Turn unit off and unplug unit
for 5 minutes. Plug back in and
turn unit on. If plug cannot be
reached, reset breaker and
turn unit back on
C. Heater core is defective
C. Replace Heater Core
Содержание Ambiance CLX Electric AL100CLX
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