
T
ECHNICAL
S
UPPORT
19
authority to make any representation, warranty, or agreement on behalf of Mobileye
with respect to the Mobileye AWS. No warranty of any kind or nature is made by
Mobileye beyond those expressly stated herein.
In no event shall Mobileye be liable for any special, collateral, indirect, punitive,
incidental, consequential, or exemplary damages in connection with or arising out of the
use of the Mobileye AWS.
10.4.
I
F
W
ARRANTY
S
ERVICE
I
S
N
EEDED
The following procedure is to be followed if a problem arises with the Mobileye AWS:
1 Contact the dealer, if the Mobileye AWS was purchased from dealer.
2 Contact Mobileye if the Mobileye AWS was purchased directly from us. All
Mobileye AWS must be returned to Mobileye with prepaid freight and return
freight. A return authorization number is required and may be obtained by
contacting our Customer Service Dept. at
3 Warranty service requires verification of ownership and date of purchase. Please
submit the original invoice to establish ownership and date of purchase. If
acceptable proof of purchase is not available for verification, the warranty period is
deemed to have begun on the manufacturing date marked on the Mobileye AWS.
Section 11
T
ECHNICAL
S
UPPORT
In the event that you encounter a technical problem with Mobileye AWS, please refer to
the troubleshooting chapter in this User Manual. It is intended to assist you in resolving
some technical difficulties.
For additional support, please contact your local AWS distributor.
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