
Technical Installation Guide (4G) v1.9
www.mobileye.com
60
Mobileye 8 Connect
18.
Troubleshooting
1.
Installer kit:
Check the TAC assembly.
Check the EyeNET adapter and make sure the connectors are not damaged.
2.
Installation issues:
If signal test fails, check that:
You connected the correct CAN wires as instructed in the Mobileye Vehicle DB.
Make sure you selected the correct profile for the vehicle. If necessary, try to use
another profile or proceed to CAN sniffing for a new profile creation.
You can also try to switch the CAN sensor position on the vehicle CAN wires (CAN H and
CAN L).
3.
Calibration and software issues:
Calibration issues can be related to the 4 parameters required.
If FOE X is more than ±15, check the camera location on the windshield and the
position of the yellow line.
If FOE Y value is more than ±10, check the measured camera height, the TAC height
and lens angle (red line).
The calculated camera height difference between what you measured and entered
to the system may be up to 3cm.
If the roll value is more than 2°, make sure that the vehicle calibration surface is flat,
and the main camera unit attachment is not rolled.
If you’re having issues with the Installation Center installation on your laptop, make
sure your laptop meets the minimum requirements.
Communication issues can be related to your laptop LAN Port settings. Make sure
the LAN Port is set and adjust on your OS.
If your laptop is not equipped with a LAN Port, use an Ethernet to USB adapter (not
included).