Mobilex A/S
Grønlandsvej 5
DK-8660 Skanderborg
www.mobilex.dk
6. Most common problems and solutions
If you notice any irregularities in the wheelchair working you cannot use it. You should contact the local point of sale
or service department of the wheelchair supplier. The manufacturer does not guarantee correctness of the
wheelchair operation, if the parts applied in it are not original.
Problems
Solutions
The wheelchair seems
to tilt to one side
•
inflate tyres
•
check fastening of the front turning wheels
•
check displacement of the wheelchair mass
•
one of the rear tyres might be inflated more then the other one
The wheelchair is hard
to push
•
inflate tyres
•
check fastening of the front turning wheels
•
remove dirt or entangled hair from the front turning wheels
•
to large load applied on the front turning wheels: move the center of gravity
The wheelchair is hard
to turn
•
inflate tyres
•
ensure, that bolts fastening the front turning wheels are not tightened to strong
•
remove dirt or entangled hair from the front turning wheels
Brakes are not working
correctly
•
inflate tyres
•
adjust the distance between the brake and tyres
It is hard to fold and
unfold the wheelchair
•
the upholstery fitted to tight
•
clean up or besmear the cross under the seat
The wheelchair is not
stable
•
inflate tyres
•
ensure, that all screws/bolts and nuts are tightened
•
ensure, the wheelchair is properly adapted to the passenger
For realization of basic service actions the set of socket wrenches, or adjustable spanner, flat and cross screwdriver
will be sufficient.
7. Disposal of the product
The product can not be disposed of with household waste but must be brought to the local recycling center.
8. Guarantee terms
Mobilex A/S offers 2 years of warranty for damages caused by errors in production or material errors. The warranty is
not valid by not-intended repair or usage of the product. Parts subject to normal wear are not covered by the
warranty, unless wear is caused by a manufacturing fault. If product changes are made without our written
acceptance the CE-marking and product warranty will not be valid. In the event of product damages covered by this
warranty, please notify your dealer or Mobilex A/S directly. The warranty does not cover transport costs and does not
include compensation for personal injuries or non-use of the product during repair. The warranty does not cover
damages due to the user manual not being followed.
Rev. 07-22
21/40
UM-271540-MULTI_20220722