
44
ERROR MESSAGES & COUNTERMEASURES
ERROR MESSAGES
If for some reason printing is not possible or error occurs during printing, the error message will be displayed on the monitor
screen.
In this case, follow the procedure described below.
Error messages
DOOR OPEN
CHANGE PAPER
CHANGE INK
SET CASSETTE
SET PAPER
OVER HEAT
CHECK INK 1
+
(
+
: 1 to 7)
CHECK INK 4
REMOVE PAPER 11
REMOVE PAPER 12
CHECK EXIT
MECHA ERROR 20
MECHA ERROR 30
MECHA ERROR 40
OTHERS
Causes
Countermeasures
• Insert the printing unit until it is locked in the
unit.
• Set a new roll of paper.
Refer to pages 12-13.
*Note : 1
• Replace the ink sheet with a new one.
Refer to pages 13-14.
• Install the ink cassette.
Refer to pages 13-14.
• Set paper correctly.
• Wait until the message goes off.
*Note : 2
• Use an ink sheet with the attached IC chip.
• Set the attached IC chip on an ink sheet.
• Use the correct ink sheet with IC chip.
• Use correct IC chip and ink sheet.
• Refer to page 47 “Overcoming paper jams”.
• Remove the paper.
• Press MEMORY button for more 1 second
while pressing the MONITOR button. *Note : 3
If the status is not improved by carrying out this
measure, consult your dealer. See page 47.
• Consult your dealer.
*Note : 1
The image may not be printed completely.
*Note : 2
When setting the continuous printing, the continuous printing is carried out after the error message goes off.
*Note : 3
This is an operation for initialization. Make sure to press the MONITOR button first. If MEMORY button is
pressed first, a new image will be stored in memory erasing any previously stored image.
Other messages
Messages
PUSH FEED&CUT
MECHA INITIALIZE
PRINT STOP
Causes and countermeasures
Indicated when the power is turned on after turning off during printing.
Press MEMORY button for more than one second while pressing MONITOR button.
This is initializing. Make sure to press MONITOR button first.
Indicated during initializing.
In the case of pressing STOP button on the remote control unit during printing, this unit is
initialized. This message is indicated during initializing.
The printing unit door opens.
Paper is used up.
The ink sheet is used up.
The ink cassette is not installed.
Paper is not installed.
The temperature of the thermal head
becomes too high.
IC chip is not installed.
The data in IC chip cannot be read
correctly.
IC chip and the ink mark are not the
same.
A wrong media type is set.
Paper jam occurs.
Paper is left in the paper outlet.
Other defects.
Other defects
NOTE
FEED&CUT (paper feeding and cutting) may not work when “PUSH FEED&CUT*” or “MECHA ERROR**” is displayed.
In this case, pull the printing unit out to remove the print paper and re-install it. Then, close the printing unit and press
MEMORY button while pressing MONITOR button again.