[
IX
Troubleshooting ]
- 127 -
HWE1517A
GB
Problem
Check item
Cause
Solution
The unit has
stopped during
operation and
does not restart.
Automatic Start/Stop
thermistor has tripped.
Water temperature is
high.
Normal
Water temperature is
low.
The setting for the automatic Start/Stop
thermistor is too low.
Change the setting for the automatic Start/
Stop thermistor.
The high-pressure
switch has tripped.
1302
Water temperature is
not high.
Dirty condenser
Clean the condenser.
Refrigerant overcharge
Evacuate the system, and charge the sys-
tem with refrigerant.
Air in the refrigerant circuit
Evacuate the system, and charge the sys-
tem with refrigerant.
Water flow shortage
Secure enough water flow rate.
The vacuum protection
has tripped.
1301
Outside temperature is
not low.
Refrigerant undercharge, refrigerant
gas leakage
Perform a leakage test, repair the leaks,
evacuate the system, and charge the refrig-
erant circuit with refrigerant.
Dirty evaporator
Clean the evaporator.
Air flow shortage
Check the evaporator fan for proper opera-
tion, and replace it if necessary.
LEV fault in the main circuit
Replace the LEV in the main circuit.
Clogged strainer
Replace the strainer.
Clogged check valve
Replace the check valve.
Excessive frosting
Install a snow hood to keep snow from ac-
cumulating on the unit.
The discharge
temperature thermistor
has tripped.
1102
Suction gas is
overheated.
Refrigerant undercharge, refrigerant
gas leakage
Perform a leakage test, repair the leaks,
evacuate the system, and charge the refrig-
erant circuit with refrigerant.
LEV fault in the main circuit
Replace the LEV in the main circuit.
Injection LEV actuation failure
Replace the injection LEV.
Injection solenoid valve fault
Replace the injection solenoid valve.
Clogged strainer
Replace the strainer.
The cooling fan is stopped.
Check the evaporator fan for proper opera-
tion, and replace it if necessary.
High pressure is too high.
Check the items above and make neces-
sary adjustments so that the suction gas
temperature falls within the specified tem-
perature range.
Overcurrent
passed through the
compressor.
4250
Outside temperature is
high.
Overload operation
Burnt motor
Seized compressor
Reduce the operation load, and check the
operation patterns.
Replace the compressor.
A water supply cutoff
was detected.
2601
The pump is operating
normally.
Water flow shortage
Increase the water flow rate.
Flow switch fault
Replace the flow switch.
The pump does not
operate.
Problem with the solenoid contactor for
the pump
Replace the electromagnetic contactor.
Pump fault
Replace the pump.
The unit has
stopped during
operation and
does not restart.
(when the sec-
ondary-side con-
trol is enabled)
A secondary circuit
water supply cutoff was
detected.
2601(2)
The pump is operating
normally.
Water flow shortage on the secondary-
side pump
Check the water pipe on the secondary
side for foreign matters.
Secondary-side flow sensor fault
Check the flow sensor and replace as nec-
essary.
The pump does not
operate.
Pump fault
Replace the pump.
Error code 5118 was
detected.
External
Water sensor (secondary circuit) fault
External
Replace the water sensor (secondary cir-
cuit).
The unit is in
operation, but the
water does not
heat up.
Water temperature is
low.
The water inlet/outlet
temperature differen-
tial is normal.
The water-heating load is too high.
Install more units
Low refrigerant charge due to a leak.
Perform a leakage test, repair the leaks,
evacuate the system, and charge the refrig-
erant circuit with refrigerant.
The water inlet/outlet
temperature differen-
tial is small.
LEV fault in the main circuit
Replace the LEV in the main circuit.
Compressor failure
Replace the compressor.
High pressure is too high, or low pres-
sure is too low.
Operate the units within the specified pres-
sure range.
Water temperature is
high.
Water flow shortage
Increase the water flow rate.
Problem with the external devices
Repair the devices.
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