Check code
6831,6834
(E0/E4)
MA communication receive error
Abnormal points and detection methods
Causes and checkpoints
Detected in remote controller or indoor unit:
When the main or sub remote controller cannot receive signal from
indoor unit which has the "0" address.
When the sub remote controller cannot receive signal.
When the indoor controller board cannot receive signal from remote
controller or another indoor unit.
When the indoor controller board cannot receive signal.
Contact failure of remote controller wirings
Irregular Wiring
(A wiring length, number of connecting remote
controllers or indoor units, or a wiring thickness does
not meet the conditions specified in the chapter
"Electrical Work" in the indoor unit Installation
Manual.)
Malfunction of the remote controller sending/
receiving circuit on indoor unit with the LED2 is
blinking.
Malfunction of the remote controller sending/
receiving circuit
Remote controller transmitting error caused by noise
interference
●Diagnosis of defects
Make sure to turn the power OFF before connecting/disconnecting any connectors, or replacing boards
Diagnosis
Remedy
No
Yes
No
Yes
Chart 1 of 2
No
No
No
Yes
Yes
No
Yes
Yes
Is the check code
<6831> or <6834>still
displayed?
Is there only 1 remote controller
set as the main controller?
Does "Please Wait"
disappear within
6 minutes?
Is "OK" displayed on all
remote controllers?
Set one remote controller to main remote
controller, and the other to sub.
Disconnect and reconnect the
connector CN3A, then turn the
power back ON.
Note:
It takes 6 seconds at maximum
until the result is displayed.
Continue to the next page.
No abnormality
A connector or wiring contact failure is
suspected.
Replace the remote controller.
Replace the indoor controller board with
the LED2 is blinking.
Check the remote controller for
main-sub setting.
Conduct the Remote Controller
Diagnosis 2 or more times.
Is "6832" or "ERC"
displayed?
No abnormality
It might be caused by an external noise, so
check the transmission line.
Is "NG" displayed?
Turn the power back ON.
83
OCH760