Smart One
Page 23 of 33
User Manual
Rev.2.9
MESSAGE
POSSIBLE CAUSE
REMEDY
Bluetooth
Bluetooth is off
To perform measurements with the
device, you must activate Bluetooth
on the smartphone. Exit the app
and activate Bluetooth from the
smartphone settings menu
Battery low
When the
SMART ONE
batteries are below 15%
Replace the
SMART ONE
batteries
It seems that you
have not configured
an Email account
The user wants to share
the results of the tests,
but has not configured an
Email account on the
smartphone
Set up an Email account from the
smartphone settings menu
9.
TROUBLESHOOTING
If you receive an unusually low reading, it could mean that your
SMART ONE
meter is
broken, or it could mean that the reading is accurate and your asthma is getting worse.
Check to make sure that the meter is not broken. You must follow directions exactly as
instructed to obtain accurate results. If your meter is not broken, follow the instructions in
your action plan for low readings and contact your physician or other licensed healthcare
professional.