EN-53
TROUBLESHOOTING GUIDE
Symptom
Possible causes
Solutions / Corrective Actions
The power does not
turn on.
The camera suddenly
powers down.
The image is not
captured when the
shutter button is
pressed.
The flash does not fire.
Cannot transfer files
over a USB connection.
*
Load new or fully charge
batteries.
*
Load the batteries in the correct
direction.
*
Close the battery cover correctly.
* Set the option of Auto Off to
Off.
* Turn the power back on or
charge the batteries.
* Toggle the
T
/
MODE
button to
the camera mode.
*
Transfer the desired files to your
computer and then delete
unnecessary files, or use a
different memory card.
*
Select a different flash mode.
*
Press the
T
/
MODE
and switch
to the camera mode.
*
Check all connections.
*
Turn on the camera.
*
The batteries have run out.
*
The batteries are not
oriented correctly.
*
The battery cover is not
closed properly.
*
The function of Auto off
in setup menu has been
activated.
*
The batteries have run out.
*
The camera is in
(Playback) mode.
*
Memory is full.
*
NO FLASH is selected
in flash mode.
*
The camera is in
(Video) mode.
*
The USB cable is not
connected securely.
*
The camera is turned
off.