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28
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■
Press the button to pause the washer and then go through the following information.
■
To resume operation, press the button again
•
Is the power cord securely plugged in?
•
Is the washer turned on?
•
Did you press the Start/Pause button?
•
Has there been a power outage?
•
Is the fuse blown out or has the circuit breaker been tripped?
Not
working
If the above checklist does not help resolve the issue, do not touch the internal
components and do not attempt to disassemble the product. Instead, unplug the
power cord, close the tap, and contact the service center.
Checklist & Actions
Symptom/Display
Nothing
displayed
•
Contact the service center.
Unable to regulate
water level
•
Contact the service center.
Drum not
spinning
•
Is the door open?
•
Is the door securely closed on both ends?
※
If able to resolve the issue using the above checklist, please turn the washer
off and back on again.
(Restarting the washer clears the error message from the display.)
Not
working
•
Is the drainage hose pointing down?
•
Could you have inserted the drainage hose too deeply inside the drain and ended up
blocking it?
•
Is there a bend in the drainage hose?
•
Is the drainage hose positioned too high?
•
Is the drain clogged?
•
Is the drainage filter clogged?
※
If able to resolve the issue using the above checklist, please turn the washer off
and back on again.
(Restarting the washer clears the error message from the display.)
Water not
draining
•
Is the tap open?
•
Is the water filter clogged?
•
Is the water hose frozen?
•
Has there been a water outage?
※
If able to resolve the issue using the above checklist, please turn the washer
off and back on again.
(Restarting the washer clears the error message from the display.)
Not filling
with water
-
If the LE error is shown on the display, open the door and close it again.
If the LE error persists, turn the washer off and back on again to clear it.
Note
Other
issues
Before Contacting Customer Service
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