TROUBLESHOOTING
THE DEVICE WON’T TURN ON
•
Charge the device for at least 4 hours before the first use.
•
Make sure the charging cable is securely inserted into the
device and into the power source.
THE DEVICE ISN’T CHARGING
•
Replace the battery or charging cable.
•
If you are charging via a wall power source, you may need to
charge via your PC. The A/C adapter might be bad.
MY COMPUTER DOESN’T RECOGNIZE THE DEVICE
•
Unplug the device from your PC and reboot the device.
•
Unplug the device from your PC and reboot your PC.
•
Try using a different USB slot on your PC.
•
Replace the USB cable.
THE SOUND OR VIDEO IS UNCLEAR
•
The device needs charging.
I HEAR A 5-SECOND BEEP IN THE EARPHONE
•
The battery is low
o
Charge the device
•
There are 99 individuals audio files on the pen
o
Delete files you no longer need
o
Cut and paste files from the pen to your PC
OTHER PROBLEMS
•
Call our technical support at
770–694–6921
SPECIFICATIONS
Recording Time
12 hours
Sound Detection
Yes
Audio Format
MP3
Water Resistant
No
Battery Life
12 hours
Type of Memory
Internal Storage
Memory Capacity
256MB
Recording Capacity
LP ≈ 18 hours
HQ ≈ 9 hours
XHQ ≈ 4.5 hours
USB Interface
2.0 USB
Player Software
VLC recommended
Operating Systems
Windows 2000
Windows Me
Windows XP
Windows Vista
Windows 7
Mac OSX
Linux
