16
Problem
Possible cause
What you can do
(if these do not work,
contact an authorised
technician)
What ONLY
an
authorised
service
technician can
do
Burner will not light
Gas valve may be OFF
Tank fuel empty
Opening blocked
Loose connections
Low gas pressure
Thermocouple bad
Not in correct location
Turn the gas valve ON
Check all fittings
Replace cylinder with a new
cylinder
Refill gas cylinder
Remove and clean
Replace thermocouple
Burner will not stay
on
Loose connections
Thermocouple bad
Gas leak in line
Lack of fuel pressure
Tank near empty
Tighten connections
Check connections
Refill gas cylinder
Clean dirty area
Replace
thermocouple
Burner flame is low
Supply hose is bent or
twisted
Straighten hose and perform leak
test on hose
Emitter glows
uneven
Low gas pressure
Base is not on a level
surface
Replace cylinder with a new
cylinder
Place heater on a level surface
Thick black smoke
Blockage in burner
Turnoff the heater and let it cool.
Remove blockage and
clear burner inside
and outside
Gas leak at inlet
connection
Damaged or deteriorated
O-ring seal
Fit a new O-ring
Carbon build-up
Dirt or film on r eflector
and flame screen
Clean reflector and flame screen
Trouble Shooting
