![background image](http://html1.mh-extra.com/html/milwaukee/2710-20/2710-20_operators-manual_1797461006.webp)
6
*The warranty period for
MILWAUKEE M18™ 48-11-1828 (with the
serial number prefix "B41
D
" and earlier), V18™48-11-1830 (with the
serial number prefix “A95”), and V28™ 48-11-2830 (with the serial
number prefix "A71") is five (5) years / 2000 charges from the date of
purchase, whichever first occurs. The first 1000 charges or 2 years
of the warranty, whichever first occurs, are covered through free
replacement of the defective battery. This means that for the earlier
of the first 1000 charges or two (2) years from the date of purchase/
first charge, a replacement battery will be provided to the customer for
any defective battery free of charge. Thereafter, the remaining charges
up to a total of 2000 or the remainder of the five (5) year period from
the date of purchase, whichever first occurs, will be covered on a pro
rata basis. This means that every customer gets an additional 1000
charges or three (3) years of pro rata warranty on the these battery
packs,
depending upon the amount of use.
MILWAUKEE
M18™
48-11-1828 (with the serial number prefix "B41E" and later), V18™48-11-
1830 (with the serial number prefix “E95”), and M28™ 48-11-2830 (with
the serial number prefix "C71") have different warranty periods, as listed.
Warranty Registration is not necessary to obtain the applicable warranty
on a
MILWAUKEE
battery pack. The manufacturing date of the product
will be used to determine the warranty period if no proof of purchase
is provided at the time warranty service is requested.
ACCEPTANCE OF THE EXCLUSIVE REPAIR AND REPLACEMENT
REMEDIES DESCRIBED HEREIN IS A CONDITION OF THE CON
-
TRACT FOR THE PURCHASE OF EVERY MILWAUKEE
PRODUCT.
IF YOU DO NOT AGREE TO THIS CONDITION, YOU SHOULD NOT
PURCHASE THE PRODUCT. IN NO EVENT SHALL MILWAUKEE BE
LIABLE FOR ANY INCIDENTAL, SPECIAL, CONSEQUENTIAL OR
PUNITIVE DAMAGES, OR FOR ANY COSTS, ATTORNEY FEES,
EXPENSES, LOSSES OR DELAYS ALLEGED TO BE AS A CON
-
SEQUENCE OF ANY DAMAGE TO, FAILURE OF, OR DEFECT IN
ANY PRODUCT INCLUDING, BUT NOT LIMITED TO, ANY CLAIMS
FOR LOSS OF PROFITS. SOME STATES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT
APPLY TO YOU. THIS WARRANTY IS EXCLUSIVE AND IN LIEU
OF ALL OTHER EXPRESS WARRANTIES, WRITTEN OR ORAL.
TO THE EXTENT PERMITTED BY LAW, MILWAUKEE DISCLAIMS
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION
ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR USE OR PURPOSE; TO THE EXTENT SUCH
DISCLAIMER IS NOT PERMITTED BY LAW, SUCH IMPLIED WAR
-
RANTIES ARE LIMITED TO THE DURATION OF THE APPLICABLE
EXPRESS WARRANTY AS DESCRIBED ABOVE. SOME STATES
DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WAR
-
RANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO
YOU, THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS,
AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM
STATE TO STATE.
This warranty applies to product sold in the U.S.A. and Canada only.
Please consult the ‘Service Center Search’ in the Parts & Service sec
-
tion of
MILWAUKEE
’s website www.milwaukeetool.com
or call 1.800.
SAWDUST (1.800.729.3878) to locate your nearest service facility for
warranty and non-warranty service on a
MILWAUKEE
Battery Pack.
SERVICE - UNITED STATES
1-800-SAWDUST
(1.800.729.3878)
Monday-Friday, 7:00 AM - 6:30 PM CST
or visit
www.milwaukeetool.com
Contact Corporate After Sales Service Technical
Support with technical, service/repair, or warranty
questions.
Email: [email protected]
Become a Heavy Duty Club Member at
www.milwaukeetool.com to receive important
notifications regarding your tool purchases.
SERVICE - CANADA
Milwaukee Tool (Canada) Ltd
1.800.268.4015
Monday-Friday, 7:00 AM - 4:30 PM CST
or visit www.milwaukeetool.ca
LIMITED WARRANTY
USA & CANADA
Every MILWAUKEE Battery Pack (sold with cordless product and/or
as a replacement battery pack) is warranted to the original purchaser
only to be free from defects in material and workmanship. Subject to
certain exceptions, MILWAUKEE
will repair or replace a battery pack
which, after examination, is determined by MILWAUKEE
to be defec-
tive in material or workmanship for the stated warranty period from
date of purchase. Return of the battery pack to a
MILWAUKEE
factory
Service Center location or MILWAUKEE Authorized Service Station,
freight prepaid and insured, is required.
For the proper shipping pro-
cedure of battery packs, contact 1.800.SAWDUST (1.800.729.3878),
or go to www.milwaukeetool.com.
A copy of the proof of purchase
should be included with the return product. This warranty does not
apply to damage that
MILWAUKEE
determines to be from repairs
made or attempted by anyone other than
MILWAUKEE authorized
personnel, misuse, alterations, abuse, normal wear and tear, lack of
maintenance, or accidents.
Battery Pack
Cat. No.
Chemistry
Warranty Period
(from date of purchase)
48-11-1828
(Serial number prefix "B41E"
and later)
48-11-1840
48-11-1850
48-11-1860
48-11-1890
48-11-2402
48-11-2440
48-11-2460
48-11-2830
(Serial number prefix "C71")
Lithium-Ion (Li-Ion)
Three (3) Years
48-11-0490
48-11-1815
48-11-1820
48-11-2001
48-11-2401
48-11-2420
48-11-2430
Lithium-Ion (Li-Ion)
Two (2) Years
48-11-1828
(Serial number prefix "B41
D
"
and earlier)
48-11-1830
(Serial number prefix “A95”)
48-11-2830
(Serial number prefix "A71")
Lithium-Ion (Li-Ion)
Two (2) Years –
plus, Three (3) Years
Pro-Rata (prorated)*
48-11-0100
48-11-1024
48-11-1830
(Serial number prefix “E95”)
48-11-1970
48-11-2230
Nickel-Cadmium (Ni-Cd),
Nickel-Metal-Hydride (Ni-MH),
Lithium-Ion (Li-Ion)
One (1) Year