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7.6
Can I go back to older firmware?
Some users want to have the option of playing with an older firmware version. If we release an update that
changes the engine, we put both versions (the old and the new one) on our server. You can update The King
to the new one
–
and if you want the older one back, you just need to use the
TKP_Udate
Tool again, select
the older firmware and give the command ‘Send-> Clock’. There can only be one firmware version installed
on your chess computer unit
–
not two different ones at the same time.
7.7
The Update or PGN Tool does not recognize the chess computer unit
7.7.1
Driver update
Depending on your computer, you might need to update a driver on your computer. Check for driver updates
online.
7.7.2
Cable and connection
Check that you have the right cable. It must be connected to your computer, as well as to The King. See
Section 6.1.
7.7.3
USB mode
If The King is not in ‘USB Mode’, the Update or PGN Tool will not recognize it. Press the ON/OFF button on the
chess computer unit to display ‘USB Mode’
–
see Sections 2.5 and 6 for more details.
7.8
The
TKP_Udate
Tool cannot acquire the latest firmware
To download the firmware, your computer needs to access the Internet. Check if you have Internet access.
Check also if you might have blocked the Update Tool
–
for example, access might be denied by your firewall.
7.9
How long does the update take? When is the update complete?
Depending on your Internet speed, it might take several minutes for the Update Tool to download the
firmware from our server. Please just wait patiently until the download is complete. Once the Update Tool
displays ‘Programming Complete’ in the bottom line, you can click on ‘Restart’ at the top right. If you do not
click on ‘Restart’ for several minutes, The King will restart itself. Once restart is complete, the clock shows
the usual start screen (see Section 2.2).
In total, this may take up to 20 minutes. Make yourself a cup of tea or coffee. It does not help if you press
any buttons or click repeatedly on the Tool
–
really. We can tell you from experience.
7.10
Feedback and questions
We are always happy to receive your feedback, and we are curious to receive your questions.
Email us at [email protected]
8
Disposal
Dispose of packing materials in an environmentally friendly manner by using the relevant collection
containers provided for the purpose.
Within the European Union, the device must be disposed of properly at the end of its service life,
according to EC Directive 2012/19/EU. Suitable parts of the device will then be recycled, reducing
environmental pollution. For more information, please contact your local waste disposal company
or your municipal administration.
