35
Troubleshooting
Problem
Possible cause
Solution
Doorbell fails to sound
The chime unit could be
out of range of the push
button
Try the chime unit in a
different location
Wrong battery polarity
Check that the batteries
are fitted correctly, with
the correct polarity
Low battery
Fit a new battery in the
push button
Receiver is loose plugged Replug the chime unit
The chime unit may not
have learned the identity
of the push button
Follow the pairing
procedure
Check that the volume
control is not a the
minimum setting
Range is reduced
Metal structures,
including UPVC door
frames can reduce the
range of the product
Avoid mounting the push
button or chime on or
near metal structures
Other equipment can
cause radio interference
that affects your chime.
Walls and ceilings will
reduce the range.
Weak transmitter
batteries will reduce
range (push button)
Replace battery every
12-18 months. In cold
conditions (below 5 °C),
batteries may need to be
replaced more often.