Problem solving guide
49
General problems with the washing machine
Problem
Cause and remedy
The washing machine
smells.
The
indicator light was ignored. When washing, a
wash programme using a temperature above 60 °C
has not been run for a long time.
In order to prevent bacteria and unpleasant odours
building up in the washing machine, run the
Cot-
tons
90 °C programme using Miele machine
cleaner or a universal powder detergent.
The door and the detergent drawer were closed after
washing.
Leave the door and the detergent drawer slightly
open to allow them to dry.
The machine shakes
during the spin cycle.
The machine feet are not level.
Level the machine and adjust the feet correctly.
The laundry has not
been spun properly and
is still wet.
The machine detected an imbalance during the final
spin cycle and reduced the spin speed automatically.
Include both large and small items in the load as
this will give better distribution during spinning.
Strange pump noises
can be heard.
This is not a fault.
These slurping noises occur at the end of the pump
sequence as a normal part of operation.
Large amounts of deter-
gent residue remain in
the detergent dispenser
drawer.
The water pressure is too low.
Clean the water inlet filter.
It may be useful to select the
Water +
extra option.
Powder detergent used in conjunction with water
softeners tends to become sticky.
In future, add washing powder into the dispenser
drawer first, and then add the water softener.
