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en - AU, NZ

M.-Nr. 10 028 130

Quick Start Guide
Washing machine

These short instructions are not a substitute for the operating instructions supplied with 
the appliance. Please read the operating instructions supplied with your washing machine 
before using it for the first time and take note of the Warning and Safety instructions, as 
well as the full descriptions on how to use your appliance. 

ProgrammeManager/Extra options

Detergent

PROGRAMMEMANA

GER/EXTRA OPTIONS/DETERGENT

Cleaning and care

CLEANING AND C

ARE

Problem solving guide

PROBLEM SOL

VING GUIDE

ProgrammeManager

The ProgrammeManager option can 
be used to customise the washing pro-
grammes to suit your requirements.

Intensive

For hard-wearing laundry that is very heav-
ily soiled. Cleaning efficiency is increased 
through more intense mechanical action 
and the application of more heat energy. 

ECO

This option reduces energy consumption 
whilst maintaining cleaning efficiency. This 
is achieved by increasing the wash duration 
and at the same time reducing the wash 
temperature selected.

Extra gentle

This option decreases mechanical action in 
order to reduce creasing.

Extra quiet

This option reduces noise levels during the 
programme. Use this if you want to wash 
during quiet periods (for instance, when 
children are sleeping). The machine will acti-
vate the "Rinse hold" option and not spin. 
The programme duration is longer.

AllergoWash

This option should be used where high 
standards of hygiene are required. More 
energy is used to lengthen temperature 
holding times and more water is used to 
increase rinsing efficiency. The items must 
be suitable for drying in a tumble dryer 

 

 and suitable for ironing 

 

.

Extra options

Extra options are selected and deselected 
via the relevant buttons and the display.

Pre-ironing 

In order to reduce creasing, the laundry 
undergoes a smoothing process at the end 
of the programme. Reducing the maximum 
load by 50% will give a better result. Please 
note the load information in the display. 
Small loads give a better result.
The garments must be suitable for drying in 
a tumble dryer 

 

 and suitable for iron-

ing 

 

.

Short

For light soiling with no visible staining.
The wash duration is reduced.

Water plus

The water level in the main wash and the 
rinses will be increased if the Water plus 
Extra option is selected.
You can select other functions for the 

Water 

plus

 button. These are described in "Set-

tings".

Stains

In order to clean stained laundry more 
effectively, you can choose between 7 dif-
ferent types of stain. The wash programme 
will then adapt to the type of stain selected. 
You can select one stain per wash cycle. 

Miele recommended detergents

Programmes

Miele 

UltraPhase 1/2

Miele 

Cap 

Miele 

Cap 

Miele 

Cap 

Cottons

Minimum iron

Delicates

, 

Woollens 

, 

Silks 

QuickPowerWash

Express 20

Shirts

Dark garments/
Denim

 

Drain/Spin

 = Recommended; – = Not recommended

 = Sportswear; 

 = Down items; 

 = WoolCare; 

 = SilkCare; 

 = Fabric softener; 

 = Booster

The right amount to dispense will 
depend on the following:

 

The soiling level of the laundry.

Lightly soiled: 
No visible dirt or stains. Possibly slight 
body odour.

Normally soiled: 
Visibly dirty and/or just a few slight stains.

Heavily soiled: 
Soiling and/or stains clearly visible.

 

The quantity of the laundry.

 

Check with your local water supplier if 
you do not know the hardness level in 
your area.

Cleaning the drum (Hygiene info)

Washing at low temperatures and/or using 
liquid detergent can cause bacteria and 
unpleasant odours to build up in the wash-
ing machine. Use the 

Clean machine

 pro-

gramme to clean the machine. Run this 
programme regularly or at the latest when 
the 

Hygiene info

 message appears in the 

display.

Dispensing fabric softener and 

liquid starch at the end of the 

programme

You can dispense fabric softener either by 
using automatic dispensing or via the deter-
gent dispenser compartment.

Automatic dispensing

One of the automatic dispensing containers 
must be filled with fabric softener.

 

ĺ

Touch the 

Dos

 



 sensor.

 

ĺ

Activate the appropriate container.

Fabric softener will be dispensed in the last 
rinse.

Manual dispensing

 

ĺ

Add the fabric softener or liquid starch to 
the 

 compartment or insert the appro-

priate capsule. 

Do not exceed the max-

imum level mark.

It will be automatically dispensed in the final 
rinse. At the end of the programme a small 
amount of water remains in the fabric sof-
tener 

 

compartment.

If starching frequently, thoroughly clean 
the dispenser compartment, especially 
the siphon, regularly.

Cleaning the TwinDos system

The washing machine has a cleaning pro-
gramme for cleaning the TwinDos system 
containers and the hoses inside the wash-
ing machine.

The TwinDos containers (optional acces-
sory) are required to carry out cleaning.

 

ə

If the system has not been used for 

a long time (more than two months), the 

detergent in the hoses can become vis-
cous. The hoses could become blocked 
and would then need to be cleaned by 
a service technician. Clean the TwinDos 
system every time you change brand of 
liquid detergent or fabric softener or if 
the system has not been used for a long 
period of time.

Starting the maintenance programme

The maintenance programme is located in 
the 

Settings

 

 menu under 

TwinDos

.

 

ĺ

Follow the instructions in the display and 
refer to the relevant section in the operat-
ing instructions.

After cleaning you can fill one or both con-
tainers with new liquid detergent and/or 
fabric softener.

Cleaning the compartment

Detergent residue can cause clogging.

 

ĺ

Use a damp cloth to clean the compart-
ment interior when you change the car-
tridge or container.

Cleaning the detergent dispenser 
drawer

Washing at low temperatures and the use 
of liquid detergent can lead to a build-up 
of mould and bacteria in the detergent 
dispenser drawer.

 

ĺ

Clean the entire drawer at regular inter-
vals for hygiene reasons, even if you are 
using the TwinDos system exclusively.

 

ĺ

Pull out the 
detergent 
dispenser drawer 
until a resistance 
is felt. 
 

 

ĺ

Press down the release button and, at 
the same time, pull the drawer right out of 
the machine.

 

ĺ

Clean the detergent dispenser drawer 
with warm water.

Cleaning the siphon and the fabric 
softener channel

 

ĺ

Pull the siphon 
out of the 
compartment 
and clean it 
under warm 
running water. 

 

ĺ

Clean the siphon tube in the same way.

 

ĺ

Refit the siphon.

 

ĺ

Clean the fabric 
softener channel 
using a brush 
and warm water. 
 
 

 

ə

Liquid starch can cause the siphon 

to become clogged. Make sure that you 

clean the siphon and siphon tube particu-

larly thoroughly after using liquid starch a 

few times.

Cleaning the detergent dispenser 
drawer housing

 

ĺ

Use a bottle brush to remove deter-
gent residues and limescale from the jets 
inside the detergent dispenser drawer 
housing.

To switch off the fault messages: Switch the washing machine off with the 

 

button.

The messages will appear at the end of the programme and when the washing machine is 
switched on and need to be confirmed with the 

OK

 sensor.

Problem/Fault message

Possible cause and remedy

The display remains dark, 
and the 

Start/Stop

 but-

ton indicator light does not 
come on.

There is no power to the machine.

 

ĺ

Check whether the mains plug is plugged in and 
switched on.

 

ĺ

Check whether the fuse or circuit breaker has tripped.

The washing machine has switched off automatically to 

save energy.

 

ĺ

Switch it back on with the 

 

button.

The following appears in the 
display: 

  Service. Door locked

The door is not closed properly. The door lock could not 

engage.

 

ĺ

Close the door again.

 

ĺ

Start the programme again. If this fault message contin-
ues to appear in the display, contact Miele.

The following appears in the 
display: 

 Check drainage. See 

The water outlet is blocked or restricted. The drain hose 

has been fixed too high.

 

ĺ

Clean the drain filter and the drain pump.

 

ĺ

Check whether the maximum delivery height of 1 m has 
been exceeded.

The following appears in the 
display: 

 Water intake. See 

The water inlet is blocked or restricted.

 

ĺ

Check whether the tap is turned on properly.

 

ĺ

Check whether the inlet hose is kinked.

 

ĺ

Check whether there is sufficient water pressure.

The filter in the water inlet is blocked.

 

ĺ

Clean the filter (see the operating instructions).

The following appears in the 
display: 

   Service. Waterproof syst.

The water protection system has reacted. The washing 

machine is switched off.

 

ĺ

Turn off the tap.

 

ĺ

Call Miele.

The following appears in the 
display: 

  Service. Fault F

There is a fault.

 

ĺ

Restart the programme. If this fault message continues 
to appear in the display, contact Miele.

The following appears in the 
display: 

 Hygiene info

A programme of at least 60°C has not been run for a long 

period of time.

 

ĺ

In order to prevent bacteria and unpleasant odours 
building up in the machine, run the 

Clean machine

 pro-

gramme using Miele dishwasher and washing machine 
cleaner or powder detergent.

Problem/Fault message

Possible cause and remedy

The following appears in the 
display: 

 Check jet

The pumps are dirty.

 

ĺ

Clean the pumps as described in "Problem solving 
guide - Opening the door in the event of a blocked 
drain outlet and/or power failure" in the operating 
instructions.

 

ĺ

Start the programme again after cleaning the pumps.

The jet in the top of the door ring is blocked with fluff.

 

ĺ

Remove the fluff with your finger. Do not use any sharp 
or pointed tools to do this.

 

ĺ

Start the programme again after cleaning the jet.

If the fault message appears again, contact Miele. The 

washing machine can still be used but with reduced func-

tionality.

Extra cooling

 

appears in the display after 
a programme has been can-
celled.

For safety reasons, the door cannot be opened if the 

suds temperature is higher than 55°C.

 

ĺ

Wait until the temperature in the drum has decreased 
and the message has gone out in the display.

The following appears in the 
display: 

  Service. Door locked

The door lock has jammed.

 

ĺ

Call Miele.

The following appears in 
the display at the end of the 
programme:

 Check detergent

Excessive foam has built up during washing.

 

ĺ

Check the amount of detergent dispensed.

 

ĺ

With automatic detergent dispensing, check the dos-
age amount set.

 

ĺ

Observe the instructions on the detergent packaging 
and the degree of soiling of the laundry.

 

ĺ

If necessary, reduce the dosage amount by increments 
of 10%.

The following appears in 
the display at the end of the 
programme:

 Container 1 empty

or

 Container 2 empty

or

 Cont. 1+2 empty

The TwinDos container (or containers) is empty.

 

ĺ

Fill the container or containers with liquid detergent or 
fabric softener or replace the cartridge(s).

 

ĺ

Check if the laundry is clean. There may not have been 
enough detergent used.

 

ĺ

Wash the items again if necessary.

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