background image

What to do if, . . . 

Cause . . .

Remedy . . .

.  .  . one of the following
lights is flashing:
– “Soak / Pre-wash”
– “Main wash” 
– “Rinses 1 - 2
– “Rinse  3

There is a fault.

Start the programme again. If
the light starts flashing again,
call the Service dept.

. . . the “Rinse hold” light
flashes?

The spin speed selector has
been set to “Rinse hold”.

Select a spin speed setting (or
Without final spin).

. . . the “Final spin” light is
flashing:

The final spin has not taken
place The machine detected an
imbalance.

Loosen the laundry load.

Turn the programme selector
to “Spin”.

The spin speed appropriate
for the programme should be
selected.

.  .  . the “ON” indicator light
is flashing:

Programme locking is activated.
There was an attempt to alter
the programme.

Reselect the programme
originally chosen.

. . . the washing is not spun
satisfactorily:

The spin speed selected was
too low.

Select a higher spin speed next
time.

The load was not distributed
sufficiently evenly in the drum.
Laundry was spun at a reduced
speed to protect the machine.

Mix large and small items in a
load to avoid imbalance.

The fluff filter is clogged.

Clean the fluff filter.

. . . the machine shakes
 during the spin cycle:

The four feet are not resting
evenly on the floor.

Level the machine (See Section
on Installation).

. . . the light rings do not il-
luminate:

The bulb has gone.
(This in no way affects the
 machine’s function).

Changing the bulb requires a
Service call.

.  .  . in spite of adequate
water supply the water flows
slowly into the machine:

The filter in the water inlet
system is blocked.

Clean the water inlet filter.

Problem solving guide

31

Содержание W 931i

Страница 1: ... instructions for washing machine W 931i WPS It is essential to read these oper ating instructions before installing or Q using the machine to avoid the risk of accident or damage to the machine M Nr 04 613 490 ...

Страница 2: ... the programme sequence 14 Adding or removing washing 15 Adding detergent 16 Fabric conditioners starch formulations 17 Programme selection 18 Programme sequence 20 Care symbols 22 Additional options 23 Delay start Time left indicators 25 Maintenance Cleaning and care 26 Problem solving guide 30 After sales service 36 Programmable functions Programmable functions Selection 49 Programmable function...

Страница 3: ...chable swivel elbow 4 Detergent dispenser drawer 5 Facia panel with controls 6 Adapter strips 7 Door interior plate with fixing points for a front panel 8 four height adjustable feet 9 Panel for access to fluff filter and drain pump 10 Panel for emergency drainage and emergency door release Guide to the machine 3 ...

Страница 4: ... the machine on or off or interrupts a programme Detergent dispenser drawer Compartment i Pre wash Compartment j Main wash Compartment p with lid Conditioner f Pushbuttons for additional options g Spin speed selector h Programme sequence indicator and control lights i Programme selector Guide to the machine 4 ...

Страница 5: ... data on the data plate fusing voltage and fre quency matches the mains electricity supply If in any doubt consult a quali fied electrician The electrical safety of this ma chine can only be guaranteed when continuity is complete between the machine and an effective earthing system which complies with local and national regulations It is most import ant that this basic safety requirement is regula...

Страница 6: ...which may be caused by cock roaches or other vermin will not be covered by the appliance guarantee Before using the machine for the first time check that the transit fit ting at the rear of the machine has been removed see section on Installa tion During spinning a transit fitting which is still in place may result in dam age to both the machine and adjacent furniture or appliances Turn off the st...

Страница 7: ...hing machine Always ob serve the manufacturer s instructions carefully Dye removers may contain sulphur compounds which cause damage such as corrosion to the machines Do not use dye removers in this machine For machines with a porthole door remember that the porthole glass will be hot when washing at very high temperatures Do not let children touch it during a hot wash programme Always make sure t...

Страница 8: ...P Rather than just throwing these ma terials away please take them to the nearest local authority collection point for specific waste Disposal of your old machine Old machines may contain material which can be reclaimed or recycled Please contact your dealer your local waste collection centre or scrap mer chant about potential recycling schemes Ensure that the machine presents no danger to childre...

Страница 9: ...so a pre wash is not auto matically included in the programmes If it is wanted a simple press on the pre wash selector includes it Economy tips To help you wash most economically remember the following tips The automatic load control facility allows you to wash individual loads of between 1 and 5 kg Ideally wash with the maximum load specified for each programme This uses the en ergy to the best a...

Страница 10: ...r hardness reminder The amount of detergent will depend on various factors including the water hardness level in your area The dial located in the detergent dis penser box can be turned to the rele vant setting as a water hardness re minder using 1 soft 4 very hard Use the spatula supplied with the machine It is located at the rear of the dispenser drawer If you do not know how hard the water is i...

Страница 11: ...le on the textile care label Dark textiles often contain excess dye and should be washed separately sev eral times before being included in a mixed load Delicate textiles should be washed sep arately in a delicates programme Only wash textiles made from wool or wool mixtures if the textile care label states that they are suitable for ma chine washing Pre treating the washing Badly soiled areas e g...

Страница 12: ... or sewn in Woollens knitted garments T shirts etc Turn inside out if the manufacturer rec ommends it 4 Close the drum door Make sure that no items of washing are caught between the door and the door seal 5 Turn on the stopcock if it is not already on 6 Add detergent See Section on Detergent for details To start a programme 1 Turn the programme selector to Finish Start 2 Press the I ON O OFF butto...

Страница 13: ... the I ON O OFF button 4 Remove the washing Make sure the drum is empty Items left behind could shrink or colour run in the next wash 5 Check the folds in the door seal for buttons etc 6 Close the drum door Otherwise there is a danger of objects being placed inadvertently in the drum If these remained unnoticed and were washed in the next load they could damage the washing Brief guide to correct w...

Страница 14: ... Fin ish Start A new programme can be selected when only the ON indicator light is still on Changing a programme which has been locked see Section on Activating programmable functions To omit a programme stage Turn the programme selector to Fin ish Start As soon as the programme sequence light for the stage at which the pro gramme should continue starts flashing Turn the programme selector switch ...

Страница 15: ...TONS and QUICK WASH 40 C The door can be opened in the follow ing programme stages Main wash Rinses Please note that the door can only be opened when the suds temperature is less than 55 C MINIMUM IRON and WOOLLENS The door can be opened during the fol lowing programme stage Main wash Washing cannot be added or removed later if the following additional options or programmable functions have been s...

Страница 16: ...become grey and hard to the touch Greasy particles cling to the washing Lime deposits on the heater ele ments too much results in the following Excessive foam Low level of agitation Poor washing and rinsing results Water is taken in through compartment i in the pre wash Water is taken in through compartment j in the main wash If the capacity of compartment j is insufficient for the amount of deter...

Страница 17: ...r remains in the fabric condi tioner compartment p If preferred turn the spin speed se lector to Rinse hold to allow the load to steep in the fabric condi tioner retexturiser Starch liquid starch Prepare and dispense the starch sol ution in accordance with the manu facturer s instructions Add to compartment i Select the spin speed Turn the programme selector to Starch The Soak Pre wash indicator w...

Страница 18: ...stockings in man made fibres not wool or wool blends 60 C to cold Curtains declared machine washable by the manufacturer pre wash probably advisable 30 C to cold WOOLLENS Programme for machine washable wool fabrics bearing the machine washable care label there is not a pre wash option See Care Symbol Chart 40 C to cold QUICKWASH 40 C 7 Very lightly soiled fabrics Not suitable for Delicates 40 C St...

Страница 19: ... is warmed to 24 C This helps the effect of the detergent For shorter programmes use Delicates Short wash and not QUICKWASH 40 C Fill the drum loosely 1 2 to 3 4 full Soak Pre wash Short Dust in curtains usually makes pre wash advisable 1 kg If cold is selected for the temperature the water is warmed to 24 C This helps the effect of the detergent 2 5 kg Water plus Add less detergent half load 5 kg...

Страница 20: ... available Programme section not available 1 A 4th rinse automatically switches in if there is too much foam in the drum or if a spin speed lower than 800 rpm has been selected 2 Increasing the water level The water level can be increased from a low level to a higher level by pressing the Water plus button 3 Top up rinse Additional water flows into the drum and the suds are cooled slightly Hot wat...

Страница 21: ...s Final spin The maximum spin speed according to the programme is held constant for a fixed period of time In the programmes MINIMUM IRON WOOL and Separate Rinse the spin speed is automatically limited to 900 rpm and in the DELICATES programme to 600 rpm even if the selector has been set to a higher spin speed A lower speed can be selected Anti crease action Guards against the tendency for creases...

Страница 22: ...l is registered by the IWS International Wool Secretariat Hand wash h do not wash ABC dry clean D do not dry clean y suitable for chlorine bleach z do not use chlorine bleach Tumble dry q at normal temperature r at low temperature s do not tumble dry Ironing I hot iron H medium hot iron G cool iron J do not iron N B If you have any textiles with the older wash care labels select a pro gramme accor...

Страница 23: ... be bleached out e g blood fats and oils cocoa Soak duration 2 hours Amount of detergent for Soak The amount of detergent recom mended by the detergent manufac turers should be distributed according to to the wash programme which is to be run after the Soak process Programmes without pre wash Add the total amount of detergent to compartment j or directly into the drum on top of the laundry Program...

Страница 24: ...ed by turn ing the spin speed selector to the set ting required but also depends on the basic wash programme chosen Without final spin Interim rinse and spin is carried out in the relevant programmes Washing is not spun after the final rinse but the water is drained away and the machine goes straight into the anti crease stage Rinse hold Interim rinse and spin is carried out in the relevant progra...

Страница 25: ...t will go out The Time left indicator light will come on and the time remaining in the pro gramme selected will be shown Deleting Delay start Press the pushbutton when 9 h 30 mins shows in the display Time left h min Programme duration shows in hours and minutes as soon as the programme selector switch is set to the required programme the delay start period has elapsed After the programme has star...

Страница 26: ... glass or all purpose cleaners These might cause damage to the plastic surfaces because of the chemicals they contain Detergent dispenser drawer Pull out the detergent dispenser drawer until a resistance is felt Press down the red release knob and at the same time pull the drawer right out of the machine Clean the detergent dispenser and conditioner dispenser compartments Regularly remove any dete...

Страница 27: ...tion if laundry has been washed at a high temperature water draining out of the machine will still be hot Take the yellow filter flap opener from behind the detergent drawer facia panel see illustration above Open the flap Place a dish under the drain fixture Turn the fluff filter lid round 2 3 times Do not take it right out With large volumes of water when the dish is full screw the fluff filter ...

Страница 28: ...k that it is free to rotate Any foreign ob jects causing an obstruction should be removed Clean the inside of the fluff filter hous ing Remove any deposits of lime scale and detergent or foreign bodies from the thread of the filter housing and filter unit as these objects can cause a leakage of water Replace the fluff filter and screw it in tightly Cleaning and care 28 ...

Страница 29: ...ff the stopcock Unscrew the threaded union con necting the free end of the inlet hose to the stopcock Remove the rubber seal from the re cess Using pointed pliers take hold of the plastic filter bar remove the filter and clean Put the filter and seal back in the reverse order and reconnect the hose Turn on the stopcock and check the connection is water tight If water drips out tighten the connecti...

Страница 30: ...programme the Check water inlet outlet indicator lights are flashing The water inlet is blocked The Check water inlet light is flashing but the programme has run normally The stopcock is not opened far enough The inlet hose is kinked The water pressure is too low Call the Service dept The water inlet system is blocked The Check water inlet light is flashing and the Finish light is on in the displa...

Страница 31: ...to alter the programme Reselect the programme originally chosen the washing is not spun satisfactorily The spin speed selected was too low Select a higher spin speed next time The load was not distributed sufficiently evenly in the drum Laundry was spun at a reduced speed to protect the machine Mix large and small items in a load to avoid imbalance The fluff filter is clogged Clean the fluff filte...

Страница 32: ...re is too low Clean the water inlet filter It may be useful to select Water plus Washing powder used with water softener tends to become sticky Pour washing powder into the dispenser before adding the water softener fabric conditioner is not completely dispensed or water remains in the p com partment The dispenser drawer was not pushed right in when the conditioner was being flushed in The siphon ...

Страница 33: ...detergent contained compounds zeolites to aid water softening which are not soluble in water These have ended up on the textiles Use detergents containing no zeolites to re wash the load and in the future Liquid detergents usually contain no zeolites Try and brush off the residues with a soft brush liquid detergent does not give the desired result Liquid detergents do not usually remove stains suc...

Страница 34: ... the drain hose into the con tainer Remove the stopper Caution if laundry has been washed at a high temperature water draining out of the machine will still be hot The amount of water discharged de pends on the drainage height A de livery head e g 1 m will mean there is more water to drain The container will need to be emptied several times When no more water drains out place the stopper back in t...

Страница 35: ...e plinth Always make sure the drum is sta tionary before reaching in to the ma chine to remove washing Reaching into a moving drum is extremely dangerous To check water pressure Place a bucket under the stopcock Turn on the stopcock If 5 litres of water flow into the bucket in 15 seconds the water pressure is cor rect Electric socket If there is any doubt about the elec tricity supply socket consu...

Страница 36: ...ch are shown on the data plate visible when the door front is opened above the porthole glass Future updates The indicator light marked PC is reserved for the service engineer for updates in future years to your machine When for example technological devel opments offer advanced modifications to your existing programme cycles a service engineer will be able to input these into your machine control...

Страница 37: ...m wide Ideally the base should be large enough to span several joists and should be bolted to the joists and not only to the floorboards Check for the presence of pipes and cables first The most stable part of a floor is usually in the corner If the machine is installed on a raised plinth it must be secured against slippage during spin using retaining clips available from the Miele Spare Parts Dep...

Страница 38: ...lastic caps supplied The machine should not be moved with out the transit fitting in place The transit fitting should be stored in a safe place for future use It must be re fitted if the machine is to be moved again Re fitting is car ried out by reversing the procedure Installation 38 ...

Страница 39: ...n the front feet as follows Unscrew the foot or feet until the ma chine stands level Hold the foot tight using a pipe wrench Tighten the counternut using a pipe wrench Building under This washing machine is specially de signed for installation under a worktop This machine is fitted with a protective coverplate which replaces the machine lid For reasons of electrical safety this coverplate is neces...

Страница 40: ...pacer kit s respectively available with fit ting instructions from Miele dealers and the Miele Spare Parts dept Adjusting the facia height The adapter can be adjusted to match the machine facia to the height of an adjacent drawer by altering the position of the nuts or by removing one or more of the strips Adapter strip adjustment range max 10 mm upwards see arrows il lustrated max 25 mm downwards...

Страница 41: ...ear of the door panel There are four short parallel marks in all four corners of the template Use these short markings to position the template correctly Example On a 594 mm wide panel the 2nd mark ing from the centre must line up with the left and right hand outer edge of the door panel Affix the template to the panel using adhesive tape There are various ways of fixing the panel in position Exam...

Страница 42: ... markings template holes 1 2 3 4 5 Right hand hinging right markings template holes 1 2 6 7 8 Unscrew the lower screws on the top hinges on both the left and right hand sides of the door see illustra tion Screw the front panel on through the drilled holes 1 and 2 on the inner door panel see template do not screw tight screws are supplied Align the front panel Tighten the screws Drill any more hole...

Страница 43: ...ance plinth be stuck over Fitting the plinth facia Stick the velcro fasterner provided to the appliance plinth For this the following procedure is rec ommended Match up the hooked side and the looped side of the velcro fastener lengthwise Cut into 2 or 3 pieces Peel off the protective backing from one of the velcro fastener pieces Position the cut pieces along the ap pliance plinth at the left and...

Страница 44: ...e has been designed to comply with DVGW regulations German Association of Gas and Water Engineers see data plate The machine is designed to operate with a minimum water pressure of 1 bar There is a minimum flow pressure of 1 bar pressure if 5 litres of water flow into a suitable container in 15 seconds The static water pressure must not ex ceed 10 bar If it is higher than 10 bar it is essential to...

Страница 45: ...m there is an electric safety valve which works like an automatic stop cock The Miele Waterproof system protects from water damage in the fol lowing cases Protection in the event of a leaking machine Any leaking water is collected in a sump in the base of the appliance A float switch switches the safety valve off electrically no more water will flow in Protection in the event of a leaking water in...

Страница 46: ...stic casing of the water connec tion contains an electric component Do not dip into liquids The Waterproof system must only be connected to its own stopcock It must not be connected to mixer taps or similar Plumbing 46 ...

Страница 47: ...re that the water can flow freely to avoid flooding and to prevent water from being sucked back into the ma chine Connected to a standpipe Connected to a plastic drain pipe with a rubber nipple There is no need to use a non return valve Allow the water to drain off into a floor drain If required the hose can be extended to a length of 5 m The necessary parts can be purchased from the Miele Spare P...

Страница 48: ... or col oured green or green and yellow The wire which is coloured blue must be connected to the terminal which is marked with the letter N or coloured black The wire which is coloured brown must be connected to the terminal which is marked with the letter L or coloured red WARNING THIS APPLIANCE MUST BE EARTHED Non rewireable plugs BS 1363 If this machine or appliance is fitted with a non rewirea...

Страница 49: ...functions set for example by playing children The washing machine ignores any changes after the first three minutes of starting the programme for example if the programme selector switch is set to a different setting or an additional pro gramme is selected The On light starts flashing Once the programme selector switch is turned back to its original position the On light stops flashing To cancel a...

Страница 50: ...e se quence display and the Main wash light flashes 2 Activate programmable function 6For the function required turn the pro gramme selector to the appropriate setting as follows for High Water Level programmable function A turn to SEPARATE RINSE for Extra rinse programmable function B turn to Drain for Programme lock programmable function C turn to QUICKWASH 40 C for Gentle action programmable fu...

Страница 51: ... 6 If the Rinses 1 2 light comes on the relevant programmable function is activated Press the I ON 0 OFF button This finishes the check To cancel the programmable function Repeat the steps 1 to 9 In step 7 the Rinses 1 2 light now goes out In step 9 Press the I ON 0 OFF button the programmable function is cancelled Programmable functions Check Cancel 51 ...

Страница 52: ... 50 58 1 h 35 mins 1 h 02 mins Minimum iron 40 C 2 5 kg 0 45 65 1 h 20 mins 43 mins Delicates 30 C 1 0 kg 0 40 75 1 h 00 mins 41 mins Woollens 30 C 1 0 kg 0 20 60 46 mins Starch 5 0 kg 19 mins according to Standard DIN EN 60456 Consumption data can vary from the nominal values given as a result of water pressure water hardness water inlet temperature room temperature type of load volume fluctuatio...

Страница 53: ...flow pressure min Static water pressure max Drain pump head max Drain pump length max Test certificates awarded Electrically suppressed according to 82 cm 59 5 cm 60 cm 118 cm 99 kg 1600 Newton approx 160 kg 5 kg dry laundry s Data plate 1 bar 10 bar 1 m 5 m Radio suppression VDE yes DIN EN 60555 VDE 0838 Technical data 53 ...

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Страница 56: ...Alteration rights reserved 003 4997 This paper consists of cellulose which has been bleached without the use of chlorine ...

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