Problem solving guide
52
Remove the laundry.
Possible reasons for increased levels of foaming
Detergent type
Only use detergent formulated for use in commercial washing ma-
chines. Domestic laundry detergent is not suitable.
Too much detergent
Dispense detergent following the instructions on the packaging and
in accordance with local water hardness levels.
Detergent creates too much foam
Use a lower foaming detergent or contact your detergent applica-
tion specialist.
Very soft water
In areas with water hardness level 1, add less detergent in accord-
ance with the detergent manufacturer’s instructions.
Dirtiness of the laundry
For lightly soiled laundry dispense less detergent in accordance
with the detergent manufacturer's instructions.
Residues, e.g. cleaning agent left on laundry
Run an additional pre-wash without detergent and without selecting
a temperature. Laundry which has been pre-treated before washing
must be thoroughly rinsed before running a wash programme.
Small loads
Reduce the amount of detergent dispensed according to the size of
the load.
Drum speed too high during the wash (Profitronic controls)
Reduce the drum speed and wash rhythm.
Large items stretched during spinning
Large items (e.g. tablecloths) can get stretched during spinning. This
can mostly be prevented by reprogramming.
Please contact the Customer Service Department.
