Problem solving guide
70
An unsatisfactory wash result
Problem
Cause and remedy
Liquid detergent does not
give the required result.
Liquid detergents usually contain no bleaching agents.
They do not remove fruit, coffee and tea stains.
Use a general purpose powder detergent containing a
bleaching agent.
Pour stain removers into drawer
in the dispenser
compartment and liquid detergent into a dispenser ball.
Never put stain removers and liquid detergent together in
the dispenser drawer.
Grey, greasy particles
cling to washed laundry.
Insufficient amounts of detergent were used. to break down
the particles of grease in heavily soiled laundry.
Use more detergent.
Before washing the next load run a 60 °C programme
with powder detergent but without a load.
White residues which look
like powder detergent are
seen on dark textiles after
washing.
The detergent contained compounds (zeolites) to aid water
softening which are not soluble in water. These have ended
up on the laundry.
Try and brush off the residues with a soft brush once the
laundry is dry.
Wash dark textiles using a detergent which contains no
zeolites. Liquid detergents usually contain no zeolites.
Textiles with particularly
greasy soiling are not get-
ting clean.
Select a programme with pre-wash. Use liquid detergent
for the pre-wash.
Continue to use universal powder detergent for the main
wash.
The use of heavy-duty detergent is recommended in the
main wash for very heavily soiled work clothing. Please
seek advice from the detergent manufacturer.
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