Problem solving guide
78
Other problems
Problem
Cause and remedy
Food has frozen to-
gether.
The food packaging was not dry when placed in the
freezer.
Use a blunt instrument, e.g. a spoon handle or
plastic scraper, to prise it apart carefully.
The external walls of
the appliance feel
warm.
This is not a fault. The warmth created by the evapor-
ator is used to prevent condensation.
There is no audible
alarm although the door
has been open for a
long time.
This is not a fault. The alarm has been switched off in
Settings mode (see "Selecting further settings - Set-
ting the volume - Switching off alarms and audible
tones
").