Problem solving guide
67
Some minor problems can be corrected without contacting Miele.
If, having followed the suggestions below, you still cannot resolve the problem,
please contact Miele.
To prevent unnecessary loss of temperature it is advisable not to open the doors
while waiting for the appliance to be serviced.
Unauthorised installation, maintenance and repairs can cause considerable
danger for the user.
Installation, maintenance and repairs must only be carried out by a Miele au-
thorised technician.
Problem
Cause and remedy
The appliance is not
getting cold and the in-
terior lighting does not
come on when the door
is opened.
The appliance has not been switched on.
Switch the appliance on.
The mains plug is not inserted in the socket correctly
or the plug connector is not inserted into the socket
at the back of the appliance correctly.
Insert the mains plug into the mains socket and
the plug connector into the appliance socket cor-
rectly and switch on.
Check whether the mains fuse has tripped. There
could be a fault with the appliance, the household
electrical wiring or another electrical appliance.
Contact a qualified electrician or Miele.
The compressor runs
continuously.
This is not a fault. To save energy, the compressor
runs at a lower speed, but for longer, when less cool-
ing is required.
The compressor is
switching on more fre-
quently and for longer
periods of time, so the
temperature in the ap-
pliance is dropping.
The ventilation gaps have been covered or become
too dusty.
Do not block the ventilation gaps.
Dust the ventilation gaps regularly.
