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Problem solving guide
Before trying to solve any problems with the robot vacuum cleaner, switch
it off with the
OFF
switch on the side.
Problem
Cause and remedy
The robot vacuum
cleaner switches itself
off after it has been
switched on using the
Power button.
The rechargeable battery is not sufficiently charged.
Recharge it.
The robot vacuum
cleaner does not react.
The robot vacuum cleaner is switched off.
Press the
ON
switch on the side of the robot vacu‐
um cleaner to switch it on.
The batteries in the remote control have been inser‐
ted incorrectly.
Make sure the polarity is correct.
The batteries in the remote control are dead.
Replace the batteries.
The signal between the infrared transmitter on the
vacuum cleaner and the remote control is broken.
Clean both parts carefully with a soft, dry cloth
and make sure that no items disrupt the signal.
The remote control is too near to the robot vacuum
cleaner or too far away from it.
Increase or decrease the distance and when using
the remote control direct it towards the robot va‐
cuum cleaner.
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