Problem
Possible cause
Remedy
Smearing appears on
glasses and cutlery,
there is a bluish sheen
on the surface of
glasses; film can be
wiped off
The rinse aid dosage is
set too high.
Reduce the dosage, see
“Before using for the first
time”.
Glassware is dull and
discolored; film can not
be wiped off
The water hardness se-
lector in the wash cabinet
is incorrectly set.
Turn to the correct set-
ting, see “Before using for
the first time”.
There is no remedy for
damaged glassware.
Glassware is not dish-
washer safe. The sur-
faces are damaged.
There is no remedy.
Purchase dishwasher
safe glassware.
Plastic items are discol-
ored
Natural dyes e. g. from
carrots, tomatoes or
ketchup may be the
cause. The amount of de-
tergent used or its
bleaching effect was not
sufficient to deal with nat-
ural dyes.
Use detergent containing
chlorine. Use more deter-
gent, see “Operating the
dishwasher”.
Discoloration is not re-
versible .
There are rust stains on
cutlery
The salt reservoir cap
was not screwed on
tightly.
Screw the cap on firmly.
The affected items are not
corrosion resistant.
There is no remedy.
Purchase dishwasher
safe cutlery.
Detergent residue is left
in the dispenser at the
end of a program
The dispenser was still
damp when detergent
was added.
Make sure the dispenser
is dry before adding de-
tergent.
The detergent dispenser
lid can not be closed
properly
Clogged detergent resi-
due is blocking the catch.
Remove the residue.
Problem solving guide
50