Problem
Possible cause
Remedy
Dishes and glasses are
not dry or are flecked
The rinse aid setting may
be insufficient, or the
rinse aid reservoir is
empty.
Increase the dosage or
refill the reservoir, see
“Before using for the first
time”.
The water hardness se-
lector in the wash cabinet
is set too high.
Set the selector to a lower
setting, See “Pro-
gramming and setting the
water hardness level”.
Dishes were removed too
soon.
Leave dishes in longer,
see “Operating the dish-
washer”.
Tea or lipstick stains
have not been com-
pletely removed
The wash temperature of
the selected program was
too low.
Select a program with a
higher wash temperature.
The bleaching effect of
the detergent used is too
low.
Use detergent containing
chlorine.
White residue is visible
on cutlery and dishes,
clouding occurs on
glasses; film can be
wiped off
Not enough rinse aid was
used.
Increase the dosage,
see “Before using for the
first time”.
There is no salt in the salt
reservoir.
Add reactivation salt,
see “Before using for the
first time”.
The salt reservoir cap
was not correctly
screwed on.
Reseat it making sure it
screws back on correctly.
The water softener is pro-
grammed to too low of a
setting.
Program a higher setting,
see “Before using for the
first time”.
Phosphate-free detergent
was used.
Try detergent containing
phosphate.
Problem solving guide
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