After sales service
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Contacting Miele Service
Repairs may only be carried out by Miele Service or an
authorized technician.
Unauthorized repairs can expose the user to considerable risk.
To avoid unnecessary service visits, check that the fault has not been
caused by incorrect operation when a fault message first appears.
Please refer to the relevant instructions in the “Problem solving
guide”.
If, having followed the advice in the operating instructions, you are
still unable to resolve a problem, please contact Miele Service.
Contact details can be found at the end of these operating
instructions.
When contacting Miele Service, please quote the model and serial
number of your machine. This information can be found on the data
plate. There is one data plate on the side of the door and another on
the back of the machine.
Please tell Miele Service the fault message or code shown on the
display.