Problem solving guide
136
Noises
Problem
Possible cause and solution
Knocking noise in the
wash cabinet.
One or more spray arms are knocking against the wash
load.
Cancel the program. To do this follow the instructions in
“Cancelling a program”.
Arrange the wash load so it cannot obstruct the spray
arms.
Make sure the spray arms can rotate freely.
Re-start the program.
Rattling noise in the wash
cabinet.
Items are insecure in the wash cabinet.
Cancel the program. To do this follow the instructions in
“Cancelling a program”.
Rearrange the load so that items are secure.
Re-start the program.
Knocking noise in the
water pipes.
This may be caused by the on-site installation or the cross-
section of the piping. It has no influence on the function of
the machine.
Contact a suitably qualified plumber.
Printer/serial interface
Problem
Possible cause and solution
Serial printer fault: no paper
The printer has run out of paper.
Replenish the paper.
Serial printer fault: offline
The machine cannot connect to the printer.
Switch the printer on.
Check the connection between the machine and the
printer.
If in doubt, have the configuration of the interface
checked by a qualified person.
If the printer has been replaced, the printer type must be
adjusted in the interface configuration.
Serial printer fault: general
fault
The printer is not ready for operation.
Check the printer for fault messages.
Change the printer cartridge if necessary.
Network down
The communication module has identified a network
interruption or cannot establish a connection.
Consult your network administrator.
If the problem cannot be resolved:
Contact Miele Service.