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User manual Innova IMRZ
27
ENGLISH
TROUBLESHOOTING
When troubles occur, please check the following points before contacting a repair company.
Problem
Possible Causes
Solution
Poor Cooling
Performance
Temperature setting may be higher
than ambient room temperature
Lower the temperature setting
The heat exchanger on the indoor or
outdoor unit is dirty
Clean the affected heat exchanger
The air filter is dirty
Remove the filter and clean it according to
instructions
The air inlet or outlet of either unit
is blocked
Turn the unit off, remove the obstruction and
turn it back on
Doors and windows are open
Make sure that all doors and windows are
closed while operating the unit
Excessive heat is generated by
sunlight
Close windows and curtains during periods of
high heat or bright sunshine
Too many sources of heat in
the room (people, computers,
electronics, etc.)
Reduce amount of heat sources
Low refrigerant due to leak or
longterm use
Contact your nearest customer service center.
SILENCE function is activated
(optional function)
SILENCE function can lower product
performance by reducing operating frequency.
Turn off SILENCE function
The unit is not
working
Power failure
Wait for the power to be restored
The power is turned off
Turn on the power
The fuse is burned out
Replace the fuse
Remote control batteries are dead
Replace batteries
The Unit’s 3-minute protection has
been activated
Wait three minutes after restarting the unit
Timer is activated
Turn timer off
The unit starts and
stops frequently
There’s too much or too little
refrigerant in the system
Contact your nearest customer service center.
Incompressible gas or moisture has
entered the system.
Contact your nearest customer service center.
The compressor is broken
Contact your nearest customer service center.
The voltage is too high or too low
Contact your nearest customer service center.
Poor heating
performance
Cold air is entering through doors
and windows
Make sure that all doors and windows are
closed during use
Low refrigerant due to leak or
longterm use
Contact your nearest customer service center.
Indicator lamps
continue flashing
The unit may stop operation or continue to run safely. If the indicator lamps continue
to flash or error codes appear, wait for about 10 minutes. The problem may resolve
itself. If not, disconnect the power, then connect it again. Turn the unit on.
If the problem persists, disconnect the power and contact your nearest customer
service center.
Error code appears in
the window display of
indoor unit:
• E0, E1, E2 etc.
• P1, P2, P3 etc.
• F1, F2, F3 etc.
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