Microtronics myDatalogNANOamr, Руководство пользователя

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Chapter 15 Troubleshooting and repair
Chapter 15 Troubleshooting and repair
15.1 General problems
Problem Cause/solution
Device does not
respond (status
LED always off) The capacity of the battery pack is depleted. Instructions on replacing the
battery pack are provided in the chapter "Replacing the battery pack" on page
107. A list of possible replacement battery packs is included in the chapter
"Battery packs" on page 121.
Communication
problems
l
Evaluate the status LED blink code (see "Status LED" on page 46).
l
Load the device log from the myDataweb server and use
myDatanetDeviceConfig for the evaluation (see "Evaluating the device
log" on page 120).
l
The capacity of the battery pack is virtually depleted.
Not all or no data
is available on the
server
l
The connection was interrupted during transmission, which is indicated
by a time-out entry in the connection list (see "myDatanet Server
Manual" 805002). Solution: Initiate a ALOHA transmission or wait for the
next cyclical transfer.
l
The assignment of the device and site is not correct (see "Site" on page
47).
Data at the meter
input is not
plausible.
l
Check the cable connections (see "Connecting the meters" on page 33)
l
Check whether the meter input configuration matches the meter output
signal (see "Measurement channels" on page 48).
l
Check whether the correct "Reader type" has been selected for the meter
that you are using. (see "Config" on page 49).
l
Check whether the output signal from the meter that you are using is
compatible with the electrical characteristics of the meter inputs (see
"Technical details about the meter inputs" on page 37).
Alarm message
was not sent
although the
alarm was
signalled.
l
Check the settings of the alarm schedule (see "myDatanet Server
Manual" 805002).
l
Check the address data of the alarm schedule (see "myDatanet Server
Manual" 805002).
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