4.
Select
All Settings
.
5.
Select
Kinect & devices
.
6.
Select
Devices & accessories
.
7.
Select your controller.
8.
Under
DEVICE OPTIONS
, select
Update
.
9.
Following the instructions to complete the update.
For more information, see
Update your Xbox One Controller
.
Chatpad is not functioning properly
If the previous solutions didn't work, we recommend trying the
Xbox Forums
to see if a member
of our community can help you.
If none of the solutions on this page resolved the issue, you may have to go to the
Xbox Online
Service Center
to have your device replaced.
Supported countries
The Xbox One Chatpad is available in the following counties and regions: Argentina, Australia,
Austria, Canada, Chile, Colombia, Czech Republic, France, Germany, Greece, Hong Kong,
Hungary, India, Ireland, Israel, Mexico, Netherlands, New Zealand, Saudi Arabia, Singapore,
Slovakia, South Africa, Taiwan, the United Arab Emirates, the United Kingdom, and the United
States.
