Microsoft Surface LQN-00004, Часто задаваемые вопросы

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Black, blue, other-dark-colored, or backlit
screen
Choose an option screen
Microsoft or Surface logo screen Large thermometer icon
Automatic Repair screen Large battery icon
Firmware interface (UEFI) configuration
screen Red screen or Red bar with Microsoft or
Surface logo
American Megatrends TPM security
options screen
Large padlock icon
Black, blue, other-dark-colored, or backlit screen
What you see

A blank black, blue, or other dark-colored screen, with no Surface logo.

The screen may appear to be backlit, or it might be backlit just around the edges.

The screen may be blank or may show Getting devices ready or a spinning circle.

Your Surface is turned on, but it’s not responding.
Note
If your Surface won’t turn on at all when you press the power button, go to Surface won’t turn on or wake
from sleep .
If your Surface is turned on and you see this screen, try the solutions below, in order.
Solution 1: Wait while updates are installing