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Microsoft MN-720, Руководство пользователя

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Chapter 5: Troubleshooting     

31

 

 
Filename: TS_g_notebook.doc     Project: H1_top    
Template: BBN_A5_1col_ltr_fix.dot     Author: ArleneR     Last Saved By: ArleneR 
Revision #: 26     Page: 31 of 12     Printed: 06/29/03 12:34 PM 
 

O

Update your base station firmware.

 Firmware is the software that is loaded into 

your base station to provide network functions. You can update your base station 
firmware by downloading it from the Internet and installing it on your base station. If 
you are using a Microsoft base station, make sure that you are using the latest 
firmware version. 

 

 

To update Microsoft base station firmware  

1.

Double-click the 

Broadband Network Utility

 icon on your taskbar to start  

the utility. 

2.

On the 

Help

 menu, click 

Check for Updates Online

.  

3.

If there is a newer version of the firmware available, follow the instructions on 
the Web page to download the new software, firmware, or drivers.  

 

Printing and File Sharing Problems 

This section will help you solve problems that you might encounter while printing over 
your network or accessing shared files and folders. 

I can’t print to a networked printer. 

The following troubleshooting steps will help you track down and solve the problem. 

O

Make sure that the printer is functioning properly.

 There could be a problem with 

the printer itself. Verify that the printer is on and working correctly by using the 
printer’s self-test functions. See your printer documentation for specific 
instructions. 

If the printer does not pass the self test, try turning the printer off and back on 
again. Make sure that the printer has ink and paper. If the printer is still failing, see 
the printer documentation. 

If the printer passes the self test, try printing from the computer that is connected 
directly to the printer. If this computer will not print successfully, you may need to 
install printer drivers or check the cable connecting the printer to your computer. 
See the following troubleshooting steps for more information. 

O

Make sure that all cables are securely connected.

 Check that the cables in your 

network are securely connected to the correct ports. Check all power cables and the 
cables between the printer and the host computer or network. Make sure that the 
status lights on the base station and each network adapter are illuminated to 
indicate that each connected Ethernet port is working properly. If the status lights 
are not illuminated, try a different type of Ethernet cable (straight-through or 
crossover) or a different network port. 

Содержание MN-720

Страница 1: ...m www microsoft com broadbandnetworking 0703 Part No X09 47000 02 m...

Страница 2: ...patent applications trademarks copyrights or other intellectual property rights covering subject matter in this document Except as expressly provided in any written license agreement from Microsoft t...

Страница 3: ...igure the Adapter 9 Step 5 Test Your Network Connections 9 3 Network Activities Sharing Resources and Joining Other Networks 11 Logging on to Your Network 12 Using an Internet Connection over a Networ...

Страница 4: ...s slow 28 I am having problems running a networked program or multiplayer game on my network or the Internet 29 Printing and File Sharing Problems 31 I can t print to a networked printer 31 I cannot a...

Страница 5: ...Contents iii Technical Specifications 44 System Requirements 45 End User License Agreement 46 Limited Warranty 48 Glossary 53 Index 59...

Страница 6: ...Filename X0947000toc doc Project H1_top Template BBN_A5_1col_ltr dot Author Kaarin Dolliver Last Saved By S T Revision 6 Page 2 of 4 Printed 07 02 03 09 48 AM...

Страница 7: ...hapter describes your wireless adapter and explains wireless radio connections Note For more information about 802 11g see Understanding Wireless Transmission Standards later in this chapter About You...

Страница 8: ...Cards but CardBus PC Cards support faster data transfer and use less power CardBus PC Cards work only on computers that have CardBus PC Card slots Warning You can damage your CardBus adapter by insert...

Страница 9: ...ection on wireless connections explains wireless network types and provides important information about wireless performance Types of Wireless Networks There are two types of wireless networks infrast...

Страница 10: ...is very versatile You can use it to join a network that has a non Microsoft router gateway or wireless access point You can also establish ad hoc connections to non Microsoft adapters When joining th...

Страница 11: ...ion standards developed by the Institute of Electrical and Electronics Engineers IEEE for wireless local area networks Currently four specifications make up the 802 11 series 802 11 802 11a 802 11b an...

Страница 12: ...Filename X0947000ch1 doc Project H1_top Template BBN_A5_1col_ltr_fix dot Author ArleneR Last Saved By S T Revision 2 Page 2 of 6 Printed 06 25 03 12 30 PM...

Страница 13: ...and Information 1 Take the following items to the computer that you want to add to the network O Setup and Network Utility CD O Microsoft Wireless Adapter O This User s Guide O The floppy disk file p...

Страница 14: ...restart your computer or insert your Windows operating system CD You may also need to specify the location of the required setup files on the Windows CD Do this by typing the drive letter of your CD d...

Страница 15: ...s If you want to join an ad hoc network see Joining an Available Wireless Network in Chapter 3 Note For more information about network types see Types of Wireless Networks in Chapter 1 4 The wizard wi...

Страница 16: ...Filename G_Ch2_SetupAdapter doc Project H1_top Template BBN_A5_1col_ltr_fix dot Author ArleneR Last Saved By ArleneR Revision 25 Page 8 of 6 Printed 06 29 03 12 25 PM...

Страница 17: ...puters on your network This chapter describes how to O Log on to your network O Use the same Internet connection from multiple computers on your network O Start the Broadband Network Utility to view s...

Страница 18: ...erating system do not click Cancel during the logon process even if you decide to leave your password blank Type your user name type your password or leave it blank and then click OK Do not click Canc...

Страница 19: ...way you normally do for example by using your Web browser To browse the Web each computer must have a Web browser such as Microsoft Internet Explorer installed Although you aren t likely to notice a d...

Страница 20: ...IP address of a computer in the Network Devices list hold the mouse pointer over the computer in the list To refresh the Network Devices list O Right click the icon for an active device and then click...

Страница 21: ...he Kids folder Important Although you can share files printers and other devices on your network you cannot share software programs such as Microsoft Word or Microsoft Excel To share a folder or drive...

Страница 22: ...iles and folders For more information look up permission and access control in Windows Help In Windows Millennium Edition look up controlling access Note For a computer s files and folders to be avail...

Страница 23: ...do the following O Make the printer available to other computers this is also known as sharing a printer Sharing must be configured on the computer to which the printer is attached O Run the Add Prin...

Страница 24: ...mind the following If you download e mail messages from your e mail account to your computer those messages will not be accessible from the other computers on your network Similarly if you share an a...

Страница 25: ...he following section Joining an Available Wireless Network To set up an ad hoc network in Windows XP 1 Start the Broadband Network Utility 2 On the Tools menu click Adapter Settings 3 In the Wireless...

Страница 26: ...Settings 3 In the Wireless Adapter drop down list make sure that a Microsoft wireless adapter is selected 4 Click Available Networks 5 From the list of available networks select the network you want t...

Страница 27: ...rks see Chapter 3 View Status You can view information about the status of your computer your workgroup or domain and your Internet connection in the left pane of the Broadband Network Utility If ther...

Страница 28: ...with a link to the Microsoft Broadband Networking Web site If you turn the update service off you can check for upgrades on the Web site from the Broadband Network Utility To upgrade software 1 Start...

Страница 29: ...uters on your network The firewall specifies what information can be communicated from the computers on your network to the Internet and from the Internet to the computers on your network Like an actu...

Страница 30: ...Filename G_Ch5_Sec_Adapter doc Project H1_top Template BBN_A5_1col_ltr_fix dot Author ArleneR Last Saved By ArleneR Revision 30 Page 2 of 4 Printed 06 29 03 12 31 PM...

Страница 31: ...up Wizard before connecting your new hardware or disconnecting your existing Internet connection This is important because the Setup Wizard will help detect your current settings and configure your ne...

Страница 32: ...e adapter into a different notebook card slot and then see if Setup can detect it Also try removing the adapter and inserting it back into the original card slot Network and Internet Problems This sec...

Страница 33: ...r wireless devices including 2 4 gigahertz GHz cordless phones microwave ovens and neighboring wireless networks Move the other devices further from your wireless networking hardware as needed and ref...

Страница 34: ...the new software firmware or drivers My network is slow If networked programs are running slowly or you are experiencing large slowdowns in your Internet connection speed try decreasing the number of...

Страница 35: ...connection verify that all computers are in the same workgroup and can see each other on the network You can use the Broadband Network Utility to view all the computers in your workgroup and check yo...

Страница 36: ...out of range Another cause of problems is that signals transmitted between the base station and a wireless adapter can be affected by interference from other wireless devices including 2 4 GHz cordle...

Страница 37: ...track down and solve the problem O Make sure that the printer is functioning properly There could be a problem with the printer itself Verify that the printer is on and working correctly by using the...

Страница 38: ...ng a test page from the computer You can install the printer driver by opening Printers and Faxes through Control Panel in Windows XP or through the Add Printer feature in Control Panel on other Windo...

Страница 39: ...the Computer Name tab If you need to modify the workgroup name click Change Windows 2000 1 Click Start point to Settings and then click Control Panel 2 Double click System 3 Click the Network Identifi...

Страница 40: ...y tab to check and modify permissions for each user accessing the folder Note Microsoft Windows XP Home Edition uses only Simple File Sharing Microsoft Windows XP Professional Edition uses both Simple...

Страница 41: ...ses only Simple File Sharing Windows XP Professional Edition uses both Simple File Sharing and standard permissions based file sharing I can only access shared resources from certain computers or user...

Страница 42: ...Filename TS_g_notebook doc Project H1_top Template BBN_A5_1col_ltr_fix dot Author ArleneR Last Saved By ArleneR Revision 26 Page 26 of 12 Printed 06 29 03 12 34 PM...

Страница 43: ...nnect to your Internet service provider ISP by using one of three connection types O Dynamic by using Dynamic Host Configuration Protocol or DHCP O Static O Point to Point Protocol over Ethernet PPPoE...

Страница 44: ...u set up your ISP account You might need to find your computer s name when you set up a base station Note For information about changing your computer name see Help in the Broadband Network Utility To...

Страница 45: ...IP address on an adapter see Help in the Broadband Network Utility To locate your static IP address settings Windows XP 1 Do one of the following O Click Start click Control Panel click Network and I...

Страница 46: ...or contact your ISP O If your computer is running Windows XP double click the Network Connections icon in Control Panel A PPPoE Internet connection typically appears under Broadband and includes the d...

Страница 47: ...omputer on your network you can use it to identify your wireless network name O If you have a Microsoft wireless base station you can use the Base Station Management Tool On the home page click Wirele...

Страница 48: ...p in the Broadband Network Utility Go to the Help menu in the Microsoft Broadband Network Utility for extensive information about our products and for detailed troubleshooting information to help you...

Страница 49: ...see if one of the input output I O devices or one of the computer s internal accessory boards is causing the problem Disconnect the I O devices one at a time and see if the interference stops If this...

Страница 50: ...s up to 1900 feet up to 350 feet 6 Mbps up to 2200 feet up to 350 feet In mixed b compatibility mode also capable of the following Data Rate Open Environment Closed Environment 11 Mbps up to 2000 feet...

Страница 51: ...adband Network Utility you need O PC running Microsoft Windows 98 Windows 98 SE Windows Millennium Edition Windows Me Windows 2000 Professional Windows XP Professional or Windows XP Home Edition opera...

Страница 52: ...EULA 2 DESCRIPTION OF OTHER RIGHTS AND LIMITATIONS O Operating System Upgrades The SOFTWARE may contain systems components software upgrades required for proper operation of the SOFTWARE Any such sys...

Страница 53: ...tional laws that apply to the SOFTWARE including the U S Export Administration Regulations as well as end user end use and destination restrictions issued by U S and other government For additional in...

Страница 54: ...rranty services and except for the preceding sentence disclaims all duties if any of workmanlike effort or of lack of negligence O Except as otherwise required by legislation in Your jurisdiction cost...

Страница 55: ...ques chacun un ordinateur et collectivement les ordinateurs qui sont branch s au poste de travail ou mis en r seau avec le poste de travail ou mis en r seau avec le poste de travail au moyen de l appa...

Страница 56: ...d une licence d utilisation aux termes du pr sent CLUF est assujetti aux r gles des tats Unis en mati re d exportation Vous acceptez de vous conformer toutes les lois internationales et nationales ap...

Страница 57: ...c de rejette toute obligation le cas ch ant relativement au respect des r gles de l art ou l absence de n gligence O exception faite de ce qui est autrement pr vu par les lois de votre territoire vous...

Страница 58: ...Filename X0947000apx doc Project H1_top Template BBN_A5_1col_ltr dot Author Kaarin Shumate Last Saved By S T Revision 11 Page 38 of 16 Printed 06 30 03 10 54 PM...

Страница 59: ...t data is acceptable to send and receive bridge A networking device that exchanges data from one segment of a network to another See wireless access point broadband A high speed Internet connection ty...

Страница 60: ...mic IP address A dynamic Internet Protocol IP address is a unique identifier that is assigned temporarily by using the Dynamic Host Configuration Protocol or DHCP to a device that requires it IP addre...

Страница 61: ...ontrol Protocol Internet Protocol TCP IP An IP address consists of four numbers each of which can be no greater than 255 separated by periods such as 192 168 2 1 ISP Acronym for Internet service provi...

Страница 62: ...nsion boards to communicate directly with the microprocessor PCMCIA Acronym for Personal Computer Memory Card International Association This group defined the standards for the PC Card a type of expan...

Страница 63: ...puters on a network SSID Acronym for Service Set Identifier also known as a wireless network name An SSID value uniquely identifies your wireless network and is case sensitive static IP address A stat...

Страница 64: ...rea of your network that is outside of the firewall and so is exposed to direct access from the Internet VPN Acronym for virtual private network A set of computers on a public network such as the Inte...

Страница 65: ...e 22 CardBus cards 2 CD ROM drives sharing 18 connection status 21 copying files and folders 17 customer support 42 data rate specifications 44 devices viewing connected 14 21 drivers upgrading 22 dri...

Страница 66: ...shooting 28 status viewing 21 testing connections 9 Notebook adapter CardBus support 2 components included 1 connecting 8 lights status 2 modes 3 positioning 4 settings 9 settings viewing 22 specifica...

Страница 67: ...2 34 35 Internet connection 27 multiplayer games 29 printers 31 Setup Wizard 25 26 speed network 28 Windows XP issues 26 Typical Setup 7 unauthorized access preventing 23 upgrading firmware 22 viruses...

Страница 68: ...Filename X0947000idx doc Project H1_top Template BBN_A5_1col_ltr dot Author v thepe Last Saved By S T Revision 11 Page 72 of 4 Printed 07 02 03 09 49 AM...

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