Troubleshooting
MS-810 Industrial Scanner User’s Manual
A-29
Appe
ndices
Problem
Possible Cause
Solution
Getting an “Upload
from Scanner has
timed out!” mes-
sage when clicking
the Receive from
Scanner command.
Host cable defective or not
wired properly
Check cable connections and wiring.
(See
Scanner configuration set-
tings do not match host's
Reset scanner to default and/or match host
settings with scanner's.
No data or decode
rate in decode rate
test (<C>)
Wrong label type
(different label type being
scanned than that enabled in
firmware)
Check label configuration settings to be certain
that they match the label type being scanned.
If label type is in doubt, enable Autodiscrimi-
nate All Codes (<P> command).
Ensure that fixed length and check sums, if
enabled, are set correctly.
Incorrect label range or label
too long to be totally covered
by scan beam.
See
. Reposition label and
check the decode rate.
Poor label quality
Try a label that is known to be readable.
Excessive ambient light, sun-
light, or strobes
Shield the bar code and/or scan head to verify
that excessive light is not the problem.
Object detector or another
scanner interfering with
reads
Remedy by remounting, eliminating interfer-
ence, or shielding.
Many object detectors emit pulsed infrared sig-
nals that can seriously degrade the decode rate
if they shine into the scanner or onto the bar
code label when it is being read.
Low decode rates
during decode rate
test (<C>)
Poor label, range, place-
ment, etc.
See “No data...” in previous Problem heading.
Do
“Increase the Number of Scans” on
Decode rate okay
but not getting any
output (including
noreads) in trig-
gered mode
Object detector not
positioned properly
Ensure read cycle is active during the time the
label is in the scan line.
End of Read Cycle not prop-
erly defined
Ensure that the proper End of Read Cycle is
defined in scanner configuration.
Scanner not triggered when
in external mode
Ensure trigger device is operating properly.
Do Decode Rate Test <C>. If it reads success-
fully, the problem is triggering.
Scanner not triggered when
in serial mode
Ensure that correct serial trigger character is
entered with start/stop characters (a left angle
bracket < (unless redefined) and a right angle
bracket >).
Label misaligned or reflect-
ing direct laser light
Ensure the label is not excessively skewed,
tilted, or otherwise disoriented.
Ensure the bar code is in the scan line when it
is supposed to be.
Ensure that the bar code is pitched or skewed
slightly so as to avoid specular reflection.
Содержание MS-810
Страница 1: ...MS 810 Industrial Scanner User s Manual P N 83 000810 Rev B...
Страница 22: ...Chapter 1 1 12 MS 810 Industrial Scanner User s Manual 1 Quick Start...
Страница 82: ...Chapter 3 3 20 MS 810 Industrial Scanner User s Manual 3 Serial Config...
Страница 98: ...Chapter 4 4 16 MS 810 Industrial Scanner User s Manual 4 Utilities...
Страница 138: ...Chapter A A 40 MS 810 Industrial Scanner User s Manual Appendices...
Страница 144: ...I 6 MS 810 Industrial Scanner User s Manual Index Index...