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Life Support Policy:
As a general policy, J&J Electronics does not recommend the use of any of its products in
life support applications where failure or malfunction of the J&J Electronics product can be
reasonably expected to cause failure of the life support device or to significantly affect its
safety or effectiveness. J&J Electronics does not recommend the use of any of its products
indirect patient care. J&J Electronics will not knowingly sell its products for use in such
applications unless it receives in writing assurances satisfactory to J&J Electronics that the
risks of injury or damage have been minimised, the customer assumes all such risks, and
the Liability of J&J Electronics is adequately protected under the circumstances.
Caution:
Our products are sensitive. While all care is taken by us to dispatch goods with adequate
packaging, J&J Electronics is not responsible for any damaged caused to products after
they have left our premises. Semi-sealed batteries have to be transported upright and
must not be put on their side. Please ensure that your transport company or delivery team
is aware of the sensitivity of the products they are collecting.
Goods return policy:
The following terms apply to returns of items purchased from J&J Electronics, and we
require the following information:
1. Details of the item(s) you would like to return.
2. Our invoice number.
3. The reason for the return.
4. J&J Electronics must be notified within 7 days of your intention to return the goods
which were purchased.
5. All items returned will be inspected prior to refund. If our technicians are not
immediately available, the goods will have to be left with us until such time as a
technician is available to check the items.
6. Proof of purchase is required for all returns.
7. The price paid by the customers is the price on which the refund is based.
8. Items purchased can be returned for a refund, replacement or exchange, provided
proof of purchase is provided and subject to all other conditions as set down here.
9. All returns may be subject to an administration and handling fee of 10% of purchase
price plus VAT.
10. Returns are based on a bring-in basis.
11. Returns will be refused in the following circumstances:
a. Where an item has been tampered with, altered or damaged in any way, or
b. Where a return is deemed unreasonable, this will be referred to
management.
Severability:
If a part of the terms and conditions set out above is held invalid, void, or unenforceable
due to any particular national or international legislation, it shall not affect other parts of the
terms and conditions remaining.
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