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3.2 Installation Troubleshooting
The is ready for use as soon as the driver installation is complete. The computer
should now be playing sounds through the . If there is no sound, try the following
troubleshooting steps:
•
Connect the to a USB jack on the computer. If using a desktop computer, use
one of the rear USB jacks. Set the input selector switch to use the USB input.
•
Use the USB cable that came with the . It’s not a magical cable, but it is a good
quality cable that works well.
•
Turn on the , check that the power indicator light turns blue.
•
Right click on the audio tray icon and select “Playback Devices”. In the “Playback” tab,
make sure that “SPDIF Interface – VIA USB Device” is found.
•
Right click on “SPDIF Interface – VIA USB Device” and select “Set as Default Device”.
There should now be a green checkmark on this device.
•
Connect a pair of headphones to the , set the gain switch to -10dB, set the
volume knob to the 9 o’clock position, and set the output selector switch to headphones.
•
Open a web browser to your favorite video site and play a video. The audio should play.
Things to try if you encounter errors in any of the above steps:
•
Try a different USB port on your computer.
•
Turn your computer off and back on again. :3
•
Uninstall and reinstall the driver package.
•
Make sure that the sound on your computer is not muted. In Windows it is possible to
mute a particular application even though the system volume is not muted. To check this,
click on the audio tray icon - all current applications with sound playback capability will
be listed individually along with their volume/mute controls.
If after the above steps you still have difficulty getting the to work with your computer,
please contact our support team at
.
3.3 Advanced Configuration
Advanced users may wish to make adjustments to the default operating parameters based on
the guidelines in this section.
3.3.1 Playback Device Setting
•
From the list of playback devices, right click on “SPDIF Interface - VIA USB DEVICE” and
select “Properties”.