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3.4 Windows 10 Information
The Windows 10 operating system includes some changes to the way it works with drivers. The
following information may be helpful to those who are encountering problems installing the
drivers on Windows 10.
3.4.1 Windows 10 Known Limitations
The VIA USB Device Deck will no longer work for setting the sample rate and bit depth under
Windows 10. Instead, Windows 10 advancements includes full support for setting all available
sample rates and bit depths to 32-bit/192kHz in the built-in playback device settings, under the
advanced tab.
3.4.2 Windows 10 Upgrade
If you previously successfully installed drivers on a computer and then upgraded to
Windows 10, it will continue to work well under Windows 10. If you do encounter any problems,
you may run the driver package to first uninstall the driver, and again to reinstall.
3.4.3 Windows 10 New Install
If you are installing the drivers for the first time onto a Windows 10 computer, you may
need to temporarily disable driver signature enforcement in order for the ASIO driver component
to be correctly installed. Follow the directions below:
1. Save all your work and close all programs.
2. Click the Start
menu and select Settings.
3. Click Update and Security.
4. Click on Recovery.
5. Click Restart now under Advanced Startup. The computer will reboot.
6. Click Troubleshoot.
7. Click Advanced options.
8. Click Startup Settings.
9. Click on Restart. The computer will reboot again.
10. On the Startup Settings screen press 7 or F7 to disable driver signature enforcement.
The computer will reboot.
11. Run the driver installation. Reboot when prompted.
12. When the computer reboots, driver signature enforcement will be automatically enabled.