20
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Costs of inspection and diagnostic processes (including technical visit fee) determining that the failure
was caused by reason not covered by this warranty;
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Expenses arising from sending and returning the product for maintenance;
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Travel to service products that are installed outside the headquarters of the Metalife technical
as
sistance center, which may charge a technician’s travel fee, previously approved by the client,
according to the mileage table used by Metalife Ind. e Com. de Móveis Ltda. and disclosed through the
authorized Metalife Technical Assistance service;
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Parts worn by natural use such as handles, upholstery, rubber trim, springs, ropes, carabiners, knobs,
as well as the workmanship used to replace these parts and the consequences of such occurrences.
General considerations:
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Metalife does not authorize any person or entity to assume, on its behalf, any other liability
related to the warranty of its products, other than those set forth herein;
-
Metalife reserves the right to alter general, technical and aesthetic characteristics of its products,
without prior notice, and this warranty term is valid for products sold and installed in the Brazilian
territory;
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For your peace of mind, preserve and keep the warranty term, the equipment manual and the product
purchase invoice always at hand;
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To prevent the equipment from being sent to the Metalife factory, where it would be analyzed, we
suggest sending photos and videos related to your request to facilitate the issuance of the report, which
will make your service even faster;
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The owner of the equipment is fully responsible for any and all occurrences that may cause physical
and material damage to third parties, due to misuse, incorrect installation, lack of monitoring by a
professional accredited in the Pilates Method or also due to lack of inspections (before each use),
revisions and preventive maintenance of all Metalife equipment, according to the owner's manuals
accompanying the products.
Refer to the Equipment Manual or contact Metalife Service Department on 0800 056 2467 or by email:
[email protected].
