Service Manual Version 18
7
.5.1
AUGUST 3, 2021 SQA-iO Service Manual
10
TROUBLESHOOTING PARAMETERS OUT OF RANGE
: This table describes what to do when a problem occurs with the
service data key parameters. It is a detailed description of the Self-test failure that occurs on the HOME page. To solve
the issue, navigate to the SERVICE page, follow the instructions below, and rerun the Self-test. If the problem persists,
contact customer support.
PARAMETER
ACCEPTA
BLE
RANGE
DESCRIPTION/SOLUTION
REFERENCE 1
(REF 1)
150
–
350
mV
Reference 1 passed the self-test
Reference 1 failed the self-test
LED CURRENT 1
(LED 1)
5
–
20 mA
LED Current 1 passed the self-test
LED Current 1 failed the self-test
Suggestion: Clean the device
AMPLITUDE
50
–
100
mV
Amplitude passed the self-test
Amplitude failed the self-test
Suggestion: Clean the device
ZERO LEVEL
500
–
525
Zero Level passed the self-test
Zero Level failed the self-test
Suggestion: Clean the SQA-iO. Maintain ambient temperature between 20
–
25°C / 68
–
77°C
REFERENCE 2
(REF 2)
OPTIMAL:
2800
–
3500
PASSED:
2500
–
2800
Reference 2 passed the self-test
Reference 2 passed the self-test but is not in the optimal
range
Reference 2 failed the self-test
Suggestion: Clean the device
LED CURRENT 2
(LED 2)
10
–
32
mA
Led Current 2 passed the self-test
Led Current 2 failed the self-test
AUTO-
CALIBRATION
AND
STABILIZATION
Auto-Calibration and Stabilization passed (Zero Level parameter is stable)
Auto-Calibration and Stabilization failed
Suggestion:
•
Remove testing capillary from the measurement compartment
•
Remove the SQA-iO from sources of vibrations (centrifuge)
•
Clean the device
SELF-TEST
Self-test passed (The key system parameters are in range)
Self-test failed
