Step 7 - Alerts
The alert feature allows myQ
®
users to receive an electronic notification (alert) when a certain event
occurs (e.g. the garage door opens or closes). An alert can be enabled, edited, or disabled with any
internet enabled computer or smartphone. Multiple alerts can be enabled for any garage door opener
or myQ
®
Remote LED Light. An alert can be received on an internet enabled smartphone or computer
from anywhere in the world.
Event Options:
• Door opens/closes
• Light turns on/off
Event Settings:
• All times and all days
• Specific days of the week (e.g. weekends only)
• Specific time (e.g. 8:00 am to 6:00 pm)
Schedules:
• With the schedules feature you can program the Opener to CLOSE at any time/day of the week. Set your
door on a nightly close schedule to ensure itʼs always closed before you go to bed.
Alerts can active with this feature. Note: Door Opening cannot be programmed.
Alert Options:
• Email – An alert will be sent to the myQ
®
account email address
• Push Notification – An alert will be sent to each smartphone/tablet with the myQ
®
app installed that has logged into the
myQ
®
account at least once.
NOTE:
Push notifications can be enabled/disabled through the smartphone or tablet settings.
• An email and push notification can be received simultaneously.
Event History
Whenever the designated event occurs the event history will display the event, including the time and day of the occurrence.
The event history can be deleted. An event history is recorded only in the fully OPEN and fully CLOSED positions, and only
when ALERTS are activated.
Gateway Diagnostics / Status LEDs
What do the LEDs on the myQ
®
Gateway signify?
• The GREEN LED must be on continuously after power and network connections are completed (NOTE: The LED may blink
intermittently with data traffic).
• GREEN LED Off – The router is not providing an IP address to the myQ
®
Gateway. Check your router settings
and internet connections.
• GREEN LED flashing steadily On & Off – The myQ
®
Gateway has an IP address, but is not accessing the
Internet. Check your router settings and internet connections.
• GREEN LED On Solid – The myQ
®
Gateway has an IP address and is connected to the Internet.
• The BLUE LED indicates the myQ
®
Gateway has programmed at least one device (e.g. a garage door opener). The
blue LED does not indicate if devices are connected; it only indicates that the myQ
®
Gateway has “programmed” one device
to its memory.
• The YELLOW LED indicates the myQ
®
Gateway is in the “Add New Device” or learn mode, otherwise the LED
will remain off.
Changing myQ
®
App Security Settings
• You can change the SECURITY SETTINGS of the myQ
®
app for quicker access to your devices and your account. The
default security setting for the app is high. If desired, you can lower the Security Settings of the app. See Steps 5 & 6.
IMPORTANT NOTE:
The myQ
®
app is designed to work with Android™ smartphones and select Android™ tablets. Full
functionality of the myQ
®
app on Android™ tablets may not be available.
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2018, The Chamberlain Group Inc.
TM
Trademark of The Chamberlain Group, Inc.
® Registered Trademark of The Chamberlain Group, Inc.
iPhone
®
is a registered trademark of Apple Inc
Android™ is a registered trademark of Google Inc.
BlackBerry
®
is a registered trademark of Research In Motion Limited
