TROUBLESHOOTING GUIDE Continued
Message
Corrective Action
SECURITY KEY
VIOLATION
•
The security key installed in the machine does not match with
previous connections to the server.
•
Contact TournaCHAMP Central for more details.
SERVER ERROR
REPORTED
•
An unexpected error occurred on the server.
•
Please contact TournaCHAMP Central with connection details.
UNABLE TO
DETECT
TOURNACHAMP
SERVER/SERVER
NOT RESPONDING
•
The computer at the server IP address entered in the Dial-Up
Network Screen is not responding.
•
Verify correct server IP entry.
LOGIN
INFORMATION
NOT ACCEPTED
BY ISP
•
The ISP rejected either the user name or password.
•
Verify that the user name and password were entered correctly
and the account is active.
MACHINE SERIAL
NUMBER NOT
VALID/NOT FOUND
•
The serial number entered on the machine is not valid to
participate in a Tournament.
•
Verify the serial number entered matches the serial number on
the side of the machine and then contact the server manager for
proper registration information.
MODEM LOST
PHONE
CONNECTION
•
The connection to the ISP was interrupted. Verify telephone
connection is of good quality.
•
Try again.
NO ANSWER
•
The call was not answered.
•
Make sure the ISP telephone number was entered correctly.
NO DIAL TONE
•
The modem did not detect a dial tone on the line.
•
Make sure the telephone cable is properly connected.
•
If your telephone system does not support dial tones, select
NO in the WAIT FOR TONE section of the Dial-In Setup Screen.
NO MODEM
DETECTED,
CHECK MODEM
INSTALLATION
•
Could not detect proper installation of modem.
•
Make sure modem is installed and CMOS settings are correct.
37 MONEY SHOOT OWNER’S MANUAL PM0519-03
COPYRIGHT © 2005 MERIT INDUSTRIES, INC.
