Operator’s
Manual
illumipro-10
Operator’s Manual: ENGLISH
Page 19
Copyright© Meridian Bioscience, Inc.
SN11007, REV. 07/2010
Appendix III
illumipro-10 Error Codes and Troubleshooting
The
illumipro-10
will display Error Codes when system failures are detected. Error Codes, descriptions
and the actions recommended for correction are summarized in the table below.
Error
Code
Description
Action Required
500
Real time clock not working.
Contact Meridian Bioscience Technical
Support at (800) 343-3858 for technical
support or to make arrangements for
service.
501
Non-Volatile RAM (NVRAM) not working.
504
Voltage out of range.
505
Voltage out of range.
506
Voltage out of range.
507
Voltage out of range.
508
Interior temperature is too hot.
Move unit to a cooler environment
509
Block A temperature is too hot.
Turn unit off and wait for it to cool.
510
Block B temperature is too hot.
502
Firmware Error: Heater block is not
heating properly.
Power-off instrument.
Turn instrument back on and allow POST
Testing to be completed. Contact Meridian
Bioscience Technical Support at (800) 343-
3858 for technical support if problem
persists.
503
Firmware Error: Non-Volatile RAM
(NVRAM) did not initialize properly.
511
Firmware Error: Test results were not
fetched from Non-Volatile RAM (NVRAM)
properly.
512
Firmware Error: Device parameters were
not fetched from Non-Volatile RAM
(NVRAM) properly.
513
Firmware Error: Block status cannot be
read properly.