mcr ZIPP
fire protection shut-off valve
MERCOR SA –
The company reserves the right to modify and change the document. Version 20.10.20.5
13/14
8. MAINTENANCE AND SERVICE _____________________________________
Mercor SA devices should undergo periodical technical inspections and maintenance actions, no less frequent than
12 months during the entire operation period, that is during the warranty period and after it. Inspections and
maintenance should be carried out by the manufacturer or by companies that have authorisation for servicing of
MERCOR SA devices.
The obligation to carry our regular service inspections of fire protection devices results from the Art. 3(3) of the
Regulation by the Minister of Internal Affairs and Administration of 7 June 2010 on fire protection of buildings, other
civil structures and areas (Journal of Laws 2010 No. 109, item 719).
It is recommended to execute, between inspections, the following:
Inspections of the condition of electrical conditions, taking the mechanical damage particularly into account.
Inspections of the condition of the supply voltage for the devices, which allowed the following tolerances:
24V±10% for electric actuators
24V±2% for electromagnetic release mechanism
230V ±10% for electric actuators
230V±2% for electromagnetic release mechanism
Inspections of the condition of the devices' body, taking the mechanical damage particularly into account.
Checking whether there are no obstacles which could influence correct operation of the devices.
To enable the performance of actions included in the range of service inspections, as well as service and warranty
actions such as visual inspections or repairs it is mandatory that the user provides the physical access to the
devices, e.g. by disassembly of the thermal insulation, disassembly of suspended ceilings, disassembly of other
systems if they prevent free access to the device etc.
In the case of devices installed in ducts, it is recommended to carry out the revisions, e.g. mcr KRW type.
If devices are installed on the roof, ensure the possibility to enter the roof (ladder or lift).
In the matters related with technical inspections, maintenance and the device service, contact the representatives
of the Service Department of Mercor [email protected], tel. 058/ 341 42 45 internal. 170 or fax 058/ 341 39
85 from 8 AM to 8 PM (Mon - Fri).
9. WARRANTY CONDITIONS _________________________________________
1.
“MERCOR” SA grants 12 months of warranty for the equipment quality from the date of purchase, unless the
sales contract states otherwise.
2.
Submit each warranty claim to “MERCOR” SA in 7 days from the date of discovery of a warranty eligible
defect
3.
Submit warranty claims by calling at: tel. +48 58 341 42 45, by fax: +48 58 341 39 85, by e-mail:
[email protected] or by traditional mail: “MERCOR” SA, ul. Grzegorza z Sanoka 2, 80-408
Gdańsk, Poland.
4.
If physical defects of equipment are found during the warranty period, “MERCOR” SA warrants and
represents to remove them in shortest possible time from serving the written warranty claim with the proof of
purchase or sales contract, subject to Item 10.
5.
“MERCOR” SA has the right to extend the time of repair if the defect removal is complicated or requires
purchase of custom components or spare parts.
6.
The warranty liability only covers all defects arising from causes present in the equipment at the date of sale.
7.
Defects caused by improper operation or otherwise as listed in Item 10 herein, the buyer / warranty
beneficiary will be charged with the costs of their removal.
8.
Condition for rectifying defects is that the applicant makes the site/localisation where devices are installed
available, in particular, ensuring: the lift in the case of devices mounted at a height above 3m, free access to
the rooms where the devices were installed and necessary revisions, dismantling thermal insulation,
disassembling suspended ceilings, disassembling other installations, if they prevent free access to the
device.
9.
If the device can not be repaired at the place of its installation, "MERCOR" SA reserves the necessity of its
disassembly, possible delivery to the address indicated by "MERCOR" SA and re-assembly. The cost of this
operation lies with the buyer / holder of the guarantee.
10. The warranty does not cover:
Any damage or failure of the equipment caused by improper operation, tampering, failure to conduct
periodic technical inspection and/or maintenance established in the Operating and Maintenance
Manual, section “SERVICING AND MAINTENANCE”.
Any damage beyond reasonable control of “MERCOR” SA, and specifically: caused by force majeure,
such as torrential rainfall, flooding, hurricanes, inundation, lightning strike, power grid overvoltage,
explosion, hail, collision with aircraft, fire, avalanche, landslide and indirect damage due to those
causes. Torrential rainfall is understood as any rainfall with the effectiveness factor of 4 or higher in
accordance with the definition of the Polish Institute of Meteorology and Water Management - National
