Transferred data during a service call
When you make a service call via Mercedes me
connect, various data will be transmitted.
Depending on which service is activated, the fol‐
lowing data is transmitted when a call is made:
R
Vehicle identification number
R
Mercedes me customer identification num‐
ber
R
Reason for the initiation of the call
R
Language set in the multimedia system
R
Confirmation of the data protection prompt
R
Current vehicle location
R
Service and workshop code
R
Selected data about the status of the vehicle
The following data is transmitted if no service is
activated and the data protection prompt has
been confirmed:
R
Vehicle identification number
R
Mercedes me customer identification num‐
ber
R
Reason for the initiation of the call
R
Language set in the multimedia system
R
Confirmation of the data protection prompt
The following data is transmitted if the data pro‐
tection prompt has been rejected:
R
Reason for initiating the call
R
Rejection of the data protection prompt
Mercedes-Benz emergency call system
Information on the Mercedes-Benz emer‐
gency call system
The Mercedes-Benz emergency call system only
functions in areas where mobile phone coverage
is available from the relevant contract partner.
Insufficient network coverage from the relevant
contract partner may result in an emergency call
not being transmitted.
The ignition must be switched on before an auto‐
matic emergency call can be made.
%
The Mercedes-Benz emergency call system
is activated at the factory.
Overview of the Mercedes-Benz emergency
call system
The Mercedes-Benz emergency call system can
help to decisively reduce the time between an
accident and the arrival of emergency services
at the site of the accident. It helps locate an
accident site in places that are difficult to
access.
The emergency call can be made automatically
(
→
page 337) or manually (
→
page 337). Only
make emergency calls if you or others are in
need of rescue. Do not make an emergency call
in the event of a breakdown or a similar situa‐
tion.
Messages in the multimedia system display:
SOS READY
: emergency call available
SOS NOT READY
: the ignition is not on or there
is a malfunction with the emergency call system.
During an active emergency call,
G
appears
in the display.
You can find more information on the regional
availability of the Mercedes-Benz emergency call
system at: http://www.mercedes-benz.com/
connect_ecall.
336 Multimedia system
Nur für internen Gebrauch / For internal use only
Содержание E-Class Saloon 2018
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Страница 8: ...6 At a glance Cockpit Nur für internen Gebrauch For internal use only ...
Страница 14: ...12 At a glance Overhead control panel Nur für internen Gebrauch For internal use only ...
Страница 16: ...14 At a glance Door control panel and seat adjustment Nur für internen Gebrauch For internal use only ...
Страница 18: ...16 At a glance Emergencies and breakdowns Nur für internen Gebrauch For internal use only ...
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