!
Make sure that the electric parking brake
is released. If the electric parking brake is
faulty, visit a qualified specialist workshop.
!
Only secure the tow cable or tow bar to
the towing eyes or, if available, to the trailer
tow hitch. You could otherwise damage the
vehicle.
!
Observe the following points when towing
with a tow rope:
R
Secure the tow rope on the same side on
both vehicles.
R
Make sure that the tow rope is not longer
than legally permitted. Mark the tow rope
in the middle, e.g. with a white cloth
(30 x 30 cm). This will make other road
users aware that a vehicle is being
towed.
R
Only secure the tow cable to the towing
eyes or, if available, to the trailer tow
hitch.
R
Observe the brake lamps of the towing
vehicle while driving. Always maintain a
distance a distance so that the tow rope
does not sag.
R
Do not use steel cables or chains to tow
your vehicle. You could otherwise dam-
age the vehicle.
!
Do not use the towing eyes for recovery
purposes as this could damage the vehicle.
If in doubt, recover the vehicle with a crane.
!
Pull away smoothly when towing away or
tow-starting a vehicle. If the tractive power
is too high, the vehicles could be damaged.
!
You may tow the vehicle for a maximum of
50km. A towing speed of 50 km/h must not
be exceeded.
For towing distances over 50 km, the front
axle or the entire vehicle must be raised
and transported.
!
To tow vehicles with KEYLESS-GO, use
the key instead of the Start/Stop button.
The automatic transmission may otherwise
switch to position P when you open the
driver's or front-passenger door which
could damage the transmission.
!
Vehicles with automatic transmission
must not be tow-started. The transmission
may otherwise be damaged.
Observe the legal requirements for the rele-
vant countries when towing and tow-starting.
It is better to have the vehicle transported
than to have it towed.
If the vehicle can no longer be driven because
of an accident or breakdown, you have the
following options:
R
transporting the vehicle
As a rule, you should have the vehicle trans-
ported.
R
towing the vehicle with a tow rope or tow
bar
Only tow the vehicle in exceptional cases.
The battery must be connected and charged.
Otherwise, you:
R
cannot turn the key to position 2 in the
ignition lock
R
cannot release the electric parking brake
R
cannot shift the transmission to position N
on vehicles with automatic transmis-
sion
The function of the electric parking brake and
the parking lock is dependent on the on-board
voltage.
If the on-board voltage is low or if there is a
system malfunction:
R
it may not be possible to apply the released
parking brake or
R
it may not be possible to shift the trans-
mission to position P
Switch off non-essential consumers, e.g. the
radio.
Deactivate the automatic locking feature
before towing the vehicle (
Y
page 251). You
could otherwise be locked out when pushing
or towing the vehicle.
Deactivate tow-away protection before tow-
ing away the vehicle (
Y
page 79).
Towing away and tow-starting
351
Breakdown
assistance
Z
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