Mellanox Technologies MUA9402E-2SF-100, Руководство пользователя по оборудованию

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Troubleshooting
Rev 1.0 36 Mellanox Technologies
6
Troubleshooting
As soon as the appliance is plugged in, make sure that the green power LEDs on the PS units are
on. See
Section 2, “Basic Operation and Installation,” on page 12 for the names and locations of
the various LEDs.
Table 12 - Troubleshooting Issues and Resolutions
# Issue Resolution
1.
System Status LED is
RED Unplug the appliance and call your Mellanox representative.
2. Power Supply Unit Sta-
tus LED is not lit or is
RED 1. Check that the power cable is plugged into a working outlet.
2. Check that the power cable has a voltage within the range of 100
- 240 volts AC.
3. Remove and reinstall the power cable.
4. Remove and reinstall the power supply unit.
3.
The Power Button w/
Integrated LED for the
appliance shuts off
1. Check that the there is adequate ventilation.
2. Make sure that there is nothing blocking the front or rear of the
chassis and that the fan modules and ventilation holes are not
blocked (especially dust over the holes).
3. If you find dust blocking the holes it is recommended to clean the
fan unit and remove the dust from the front and rear panels of the
appliance using a vacuum cleaner.
4. The link LED for the
Ethernet connector does
not come on 1. Check that both ends of the cable are connected.
2. Check that the locks on the ends are secured.
3. Make sure that the latest firmware version is installed on all of the
HCA cards and the appliance.
4. If media adapters are used, check that the all connections are good,
tight, and secure.
5. The activity LEDs do not
come on Check that UFM has been started.
6. The appliance is off 1. Press the Power Button w/Integrated LED,
If that does not work:
2. Unplug the appliance.
3. Wait 5 minutes.
4. Plug in the appliance, and press the Power Button w/Integrated
LED.
5. If the appliance does not come on, check the power supplies.
6. If the appliance comes on, Use the UFM management software to
determine the cause of the Shutdown.
7. Check the temperature.
8. Check the Fan status.
7.
Hard drive LED is con-
stant amber HDD is faulty, replace according to instructions in Section
4.6.
8. Hard drive LED is blink-
ing amber RAID is rebuilding, wait for this operation to complete (might
take up to 48 hours). Please refer to
Section 2.1.1.4 and Sec-
tion 4.6 for additional information.